Catering Manager
Employment Type : Full-Time
The Renaissance Dallas Addison is currently seeking an individual for the position of Catering Sales Manager.
Reports to: Director of Catering Sales
Description: Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals.
Position is responsible for finalizing group business. Recommends program and procedural changes.
Responsibilities: - Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc…) while maximizing banquet space to meet/exceed revenue goals.
- Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
- Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc… Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.
- Prepare status and period end reports to keep management abreast of activities.
- Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition’s product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
- Participate in communication and professional organizations to maintain high visibility and promote sales.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
Knowledge and Skills:
Education: More than two years of post-high school education.
Experience: Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). CI/TY and knowland experience is a plus.
Skills and Abilities: - Requires thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions.
- Requires knowledge of the hotel’s policies and procedures and the ability to determine course of action based on these guidelines.
- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.