Cashier/Customer Service Details

Cashier/Customer Service

Firehouse Subs - Rialto, CA

Employment Type : Full-Time

Who are we?

Firehouse Subs is not an ordinary sub shop. We are a fast-casual restaurant chain founded by firefighters with a commitment to and passion for serving hearty and flavorful food, heartfelt service, and public safety. Since inception, the Firehouse Subs Public Safety Foundation has granted over $48 million to first responders, providing essential equipment, training, and support to hometown heroes.

REPORTS TO: General Manager/Shift Leader

Position Summary: The Cashier positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that…the front lines of our operation and standards must be exceeded to ensure we execute on our mission. We are looking for a Cashier to greet our guests and take their orders. Cashier responsibilities include greeting guests, taking orders, managing cash and maintaining the dining room.

*We are currently looking for cashiers/crew members! There is more opportunity for growth as we expand our restaurant group!*

What are we looking for:

Looking for people who are eager to embrace the spirit of Firehouse Subs, and who will bring enthusiasm and passion to the workplace every day. Becoming a member of our restaurant team will be a critical chapter of your career, with an opportunity to experience an exciting and challenging industry, where you will sharpen your team-building, customer service, leadership skills, and more! If you have desire, we want your energy and smiling face on our team.

Job Requirements:

• Positive work ethic, reliable for showing up to scheduled shifts, and last minute calls
• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier, cleaning, per management direction, or any other duties assigned by the general manager, or shift leader.
• Maintains a safe and positive work environment, adhering to all established food and safety guidelines.
• Provide direction and feedback to workers during shifts
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Able to lift up to 50 lbs.

Job Type: Part-time

Pay: $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Holidays
• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay

Ability to Commute/Relocate:

• Loma Linda, CA 92354 (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Food Handler Certification (Preferred)

Work Location:

• One location

Pay frequency:

• Every other week

Paid Training:

• Yes

Management:

• Store Manager
• Shift Lead

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place