Cashier/Customer Service Details

Safeway - DeSoto, TX

Employment Type : Full-Time

Cashier

DUTIES AND RESPONSIBILITIES:

  • Communicates with customers and co-workers in a polite and professional manner.
  • Greets, engages, and thanks customers.
  • Monitors customer flow and calls for assistance as needed.
  • Engages in suggestive selling and other sales techniques as well as bags customer orders properly.
  • Assists customers with promotional items and items available at the check stand and product location throughout the store.
  • Accurately operates check stand equipment such as a cash register, electronic payment system, Self-Checkout (SCO), Remote Approval Station (RAP), scanner and scale to process customer orders in strict compliance with Company Policies and Procedures (i.e., Cash Handling, Employee Purchase, Product Return Policy, Restricted Product Sale, Void, Refund, Coupon and Gift Card policies, scan accuracy, WIC and check acceptance, Shoplifting Apprehension Policy, etc.). Reports policy violations to store management.
  • Accurately handles monetary transactions including cash, checks, charges, gift cards, travelers’ checks, food stamps, WIC vouchers, processing coupons, issuing rain checks and handling refunds.
  • Accountable for cash register till contents. Required to keep currency and coupons organized.
  • Accurately identifies produce items and enters correct PLU codes.
  • Records and reports inaccurate UPC codes and pricing.
  • Responsible for keeping check stand area clean, neat, and properly stocked and for ensuring a clean, safe, and secure work area.
  • May perform duties such as stocking, returning merchandise to the sales floor and rotating merchandise.
  • Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.
  • Other necessary and required duties.

PHYSICAL AND GENERAL REQUIREMENTS:

  • Friendly and courteous communications with customers and co-workers. Must maintain composure. Good oral and written communication skills.
  • Frequently lifts and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Performs repetitious work accurately and operates check stand equipment.
  • Stands for long periods of time, walk, bend, stoop, twist and turn frequently. Manual dexterity and good eye-hand coordination are necessary.
  • Possesses thorough knowledge of product location, and promotional item.
  • Must retain a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and Company policies and procedures. Mental alertness is necessary to ensure accuracy in recording sales and handling monetary transactions. Must possess basic math skills.
  • Utilizes cleaning supplies and equipment to maintain a neat and clean work area.
  • May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required.
  • Must comply with appropriate grooming and dress code standards.
  • Occasional travel may be required.

WORK ENVIRONMENT:

Most work is performed in a temperature-controlled store environment. Requires some exposure to varying weather conditions for performance of outdoor duties. Will be exposed to traffic in parking lots, maneuvering shopping carts, and varying degrees of traction on indoor and outdoor surfaces during inclement weather. Frequent exposure to and handling of hot and cold product.'
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Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $10.75 - $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: One location

Posted on : 2 years ago