Employment Type : Full-Time
Smashburger’s vision is to bring the joy of eating to everyone! That’s why we want Smashburger to be a SMASHING and rewarding experience for all of our employees. Our brand is committed to delivering an all-in better burger experience focused on fresh, quality ingredients in a cool, hip environment. We provide an exceptional guest experience that supports today’s busy modern lifestyle. Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Be knowledgeable of all menu items so you can make meal suggestions and answer questions Verify each guests order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Follow recipe and food safety standards to prepare and deliver shakes Team work! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Must be 16 years old Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Must successfully complete our training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify
Smashburger Guest Service Expert Responsibilities
Smashburger Guest Service Expert Requirements
This position requires the individual to be vaccinated with at least one dose of COVID-19 Vaccine NYC Public mandate by September 13, 2021 unless the individual can prove a qualifying exemption.
INDFOH