Job Title: Cashier
Job Location: Store Location
Reports to: Assistant Store Manager
FLSA Status: Hourly Non-Exempt. Positions may be Full or Part-Time ; Seasonal or Non-Seasonal
JOB SUMMARY
Cashiers are the first to greet the customers and last to thank them; this is crucial to Rural King's Customer Service. They must provide exceptional service through communication, friendliness and store/product knowledge, as well as maintain exceptional store safety, appearance, and cleanliness.
JOB DUTIES AND ESSENTIAL FUNCTIONS
- Ensure that the frontend of the store runs smoothly without interruption
- Greet customers
- Ask every customer if they found what they were looking for
- Promote the weekly promotional item
- Execute cash management, return, and exchange policies accurately
- Perform accurate transactions and price dispute resolution
- Complete cashier-duties chore list
- Front windows and registers cleaned daily
- Bags and supplies filled daily
- Perform accurate transactions in a timely manner
- Always thinking about Bottom of Basket (Bob), Look inside always (Lisa)
- Redline in front of the registers when not with a customer
- Always keep popcorn and coffee full and fresh
- Must be alert to surrounding's at all times for shrink prevention and customer service
- Make sure EAS devices are deactivated and a member of management is asked to come to the front for resolution if alarm would sound
- Offer load out assistance to all customers and call to make sure a loader has responded
- File paperwork quickly and accurately
- Reconcile with 100% accuracy
- Answer all incoming calls at the registers with proper phone etiquette
- Communicate professionally with all Rural King personnel and customers
- Use general office equipment such as telephone, copy machine, fax machine, calculator, computer
- May be required to cross train and perform other duties
QUALIFICATIONS
- Ability to interact with the team in a fast paced environment, remaining flexible, proactive, resourceful, and efficient
- Ability to work independently without supervision
- Ability to access and use the in-store computer, scanning system, and wireless hand held unit
- Ability to participate in our online applicant and new hire onboarding process remotely
- Ability to complete computer-based training
SUPERVISORY RESPONSIBILITIES
PHYSICAL REQUIREMENTS
- Good visual acuity
- Close vision for computer work
- Ability to communicate effectively to all audiences
- Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
- Ability to lift up to 20 pounds repetitively and 21-50 pounds intermittently
- Ability to stand and/or walk for long periods
- Repetitive wrist movements on keyboard
- Ability to walk up and down stairs multiple times per day
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.