If you want to obtain your summer Experience of a Lifetime, you’ve found your perfect match at Heavenly. With a massive mountain full of thrilling activities, adventure and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain Canopy Tours to mouthwatering Smokehouse cuisine, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique Epic experience. www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
SUMMARY OF JOB:
Provide epic guest service by accurately processing rental and retail transactions and returns.
ESSENTIAL JOB RESPONSIBILITIES:
- Enthusiastically engage with every guest to ensure that they feel: happy, excited, relaxed and safe
- Keep pace in a high energy, extremely fast environment
- Determine all customer needs by developing a relationship, building customer confidence and providing accurate product information to increase retail/rental sales
- Accurate and efficient cash handling and processing of all retail and rental sales
- Maintain excellent store visual standards by constantly straightening, folding, sizing and restocking merchandise
- Follow all company standards in regards to safety protocol, cash management, and rental contract completion
- Move with a sense of urgency and complete all tasks in a timely manner
- Answer store phones courteously and professionally
BENEFITS:
- Busiest rental/retail store in Lake Tahoe
- Fast-paced, fun and social environment
- Training and certification provided for ski and snowboard equipment
- Ski pass provided valid at any of Vail Resort properties worldwide
- Access to test top-of-the-line 2022 equipment
- Morning and evening shifts available
- Morning and night shifts available
- Split-shift and ski-ride breaks available
- Significant retail, rental and food/beverage discounts
- Centrally located next the California side ski lifts
- Employee shuttle to lodge from city transit center
QUALIFICATIONS:
- English fluency
- Computer literacy
- Cash handling experience
- Be able to kneel and stand repeatedly as well as be able to be on your feet all day
- Be able to lift 30 lbs.
- Excellent communication skills
- Consistently positive attitude
- Snow-sports experience (preferred)
- Retail/hospitality experience (preferred)
FULL & PART-TIME SCHEDULING REQUIREMENTS:
- Full-time: average of 32-40 hours a week
- Part-time: minimum of 10 hours a week with (2) 5-8 hour shifts a week (preferred weekends)
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 416197