Employment Type : Full-Time
Do you thrive on supporting the professional face of a hospital dedicated to serving the community? Do you have strong customer service expertise and are you passionate about working with patients and clinical teams to deliver high-quality service that makes a difference? Are you ready to take on the challenge of creating an exceptional patient experience from the moment they check in? If you said yes, keep reading – we may have the perfect opportunity for you.
As the Care Manager RN for Hoag Memorial Hospital, Newport Beach, you’ll be responsible for utilizing your clinical expertise, discretion, and independent judgement to assess patients’ needs and coordinate post-acute care in order to provide for a safe discharge. Being a Care Manager RN means working in collaboration with physicians, nurses, ancillary staff, and community agencies to identify and arrange for appropriate patient care.
Inside the Care Management DepartmentOur Care Management team provides stream-lined coordination of patient care services to Hoag patients and families. From admission to post-discharge, our Care Management team is there to assure care is appropriate, timely, cost-effective, and of high quality. We look to our Care Managers to fully support and provide the Hoag Experience for our patients. We know you’ll love working in our team environment, and hope you’ll bring with you excellent communication and teamwork skills, effective listening skills, and strong customer service expertise.Other duties include:
Hoag employees consistently maintain a high standard of professional communication, appearance, and conduct. They’re driven to excel, and they’re deeply passionate about their work. To that end, we’ll expect you to participate in our continuous quality improvement process and maintain a working knowledge of departmental and hospital standards, policies and procedures.
We’re keen on following safety measures and infection control protocols, being attentive to details, and having intimate knowledge of the populations we serve.
Hoag is the Place to BeWe believe that when you join Hoag, you become part of a family. We’re deeply committed to giving back to those who help us serve our community, making your ongoing growth and development as a nurse our priority. In addition to Pay for Performance salary increases, and sponsored training opportunities, Hoag employees enjoy:
We look for passion, an ownership mentality, and out-of-the-box thinking. If this is you and Hoag sounds like home, please apply. A member of our Talent Acquisition Team will contact you if they want to know more.
Required
There’s no Place Like HoagRecently, Hoag was recognized as the highest ranked hospital in Orange County in a 2018-2019 U.S. News & World Report. The organization was also ranked the #4 hospital in the Los Angeles Metro Area and the #8 hospital in California. The Association for Healthcare Philanthropy recognized 52 U.S. and Canadian nonprofit organizations as high-performing fundraisers in the North American healthcare industry for the fiscal year 2015. Forty of 52 were U.S. hospital systems.
We’re an industry leader at the cornerstone of exceptional patient care – but we can’t do it without you.
To learn more about us and see our culture in action, check out this video on YouTube.
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Join the conversation and follow us on Twitter, Instagram, and LinkedIn @hoagcareers.Hoag is an equal opportunity employer