Employment Type : Full-Time
JOB DESCRIPTION Position: Housing Specialist I Overall Responsibility: The position duties include a wide range of advanced activities related to determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. The position requires full accountability for assigned cases including accurate and complete files, resolution of customer service cases, and responsiveness to participant and landlord inquires. Duties and Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Responsibility for Relationships Internal: Provide excellent customer service to applicants and employees. External: Provide excellent customer service to applicants, participants, owners, and the general public. Supervisory Authority: No supervisory authority Supervision Provided: Operates under the direct general supervision of designated Supervisor. Knowledge and Skills Required: Must have the ability to interpret and apply regulations pertaining to the program. Must be able to communicate effectively both orally and in writing and have excellent interpersonal skills and possess strong computer and organizational skills. Education and Experience Required: Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service field preferred. Job Type: Full-time Pay: $14.00 - $19.00 per hour Benefits: Schedule: Experience: Company's website: Benefit Conditions: Work Remotely: COVID-19 Precaution(s):