Car Wash Manager - BriteWorX Details

Car Wash Manager - BriteWorX

Wallis Companies - Florissant, MO

Employment Type : Full-Time

Car Wash Manager - BriteWorX11117 Olive Blvd, Creve Coeur, MO 63141, USA 123 Admiral Trost Dr, Columbia, IL 62236, USA 14905 Clayton Rd, Chesterfield, MO 63017, USA 475 N Hwy 67, Florissant, MO 63031, USA 9720 Manchester Rd, St. Louis, MO 63119, USA Crestwood, MO, USA Req #1643

Monday, January 25, 2021

Wallis Companies is celebrating 50 years in business! Originally founded in rural Cuba, MO in 1968, today we employ 1,200 individuals in three states, across multiple business divisions (Wholesale, Retail Operations, Lubricants, Transport, Great River Wash, and Support Divisions).

We're a proud Woman Owned Business, committed to doing good in our communities. We're an award-winning Midwestern distributor for Exxon-Mobil, Phillips 66, BP and other amazing brands, committed to operational excellence and exceptional service. #WeAreWallis

We Promise Customers Clean, Fast, Value in a Safe environment!

The Wallis Companies BriteWorX Car Washery Manager is responsible for efficient and profitable car wash operations. Manager is responsible for cleanliness and maintaining a superior image at the facility, promoting cash wash sales and providing customers with an exceptional buying experience. The position has responsibility for addressing customer concerns and security of company assets by implementing and ensuring compliance with appropriate cash/asset handling processes. This position will operate the wash alongside BriteWorX Associates and will spend much of their work time outside.


We Promise Customers Clean, Fast,Value in a Safe environment!
The ideal candidate will have a strong leadership and communication skillset, will be extremely customer-focused, will be a front-lines leader with big energy - working outdoors alongside Associates in all weather conditions, and will possess a strong sense of business operational excellence, commitment and ethics.


RESPONSIBILITIES:
Work an irregular schedule, including 50+ hours per week and some evenings and weekends

Maintain regular attendance and follow designated safety practices
Operate car wash efficiently to achieve sales, expense, and profit goals; Assist in development of marketing and promotions designed to drive sales; Examine the marketplace for changes that may affect the business; Develop promotions to increase sales and profits while providing customer satisfaction
Monitor equipment and facility to ensure cleanliness, safety, image, and wash quality meet expectations
Maintain and ensure accuracy of the car wash membership database and ensure billing is updated as required
Understand how to perform financial analysis and attain expected store sales, profits and margins
Protect company assets at all times by: ensuring bank deposit is completed in timely manner on a daily basis; completing aily paperwork requirements; performing petty cash audits and reporting irregularities to management in a timely manner
Develop staffing schedule and maintain regular attendance designed to meet customer service needs and manage labor cost, approving timesheets as required
Maintain and track all necessary inventories
Communicate effectively and professionally with customers, employees, internal support staff, external vendors, members of management; Respond timely to requests from management, customers, support staff, etc…
Manage customer complaints, damage claims, review videos of incidents, etc… and report to management/appropriate support personnel; Ensure customers are aware of current wash promotions and offerings; *Report any customer injuries, any customer property or facility damage, or safety issues to supervisor and appropriate support personnel immediately

Update employees on goals, business results, safety issues, and other important company information regularly; celebrate success
Perform other duties not listed as required

Technical Expertise Required:
Quick learner to retain vital knowledge of car wash operations, equipment and chemicals
Monitor completion of duties each shift as required to maintain the facility and wash
Troubleshoot, diagnose, and make needed repairs of equipment/facility, utilizing maintenance staff when needed
Take responsibility for correction of unsafe conditions
Understand and utilize all electronic and computer systems used in daily operations
Understand chemicals (performance, ordering, loading, maintenance, safety, etc.) as well as cleaning and changing of water systems filters
Understand the air compressor operations and maintenance, in case of some air pressure loss.

Understand equipment brush system (how to remove and cleaning processes if contaminated)



SUPERVISORY RESPONSIBILITIES
Direct: BriteWorX Car Wash Associates (9-10 on team)

QUALIFICATIONS:
Education:Required: Equivalent to high school diploma Preferred: Associate’s Degree or Bachelor’s degree in business management; Certification from Trade School Experience:Required: 2+ years of leadership experience in business retail, car wash, customer service, or related field Language Skills:Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public. Skills and Abilities:Mechanical/technical skills necessary to complete basic troubleshooting and maintenance of carwash equipment Ability to use own judgment in the analysis of facts and circumstances surrounding individual problems and transactions and in the determination of actions to be taken within the limits of standard or accepted practice Willingness to work an irregular schedule, including evenings and weekends. Willingness to work outside in all weather conditions. Technology, Tools, And Equipment:Required: Computer, Microsoft Office Suite, Telephone Preferred: Copy/print/fax machine, Power washer, Various hand tools, both power and manual

Email Jobs@wallisco.com with your questions. Wallis Companies is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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