Call Center Customer Service Agents Wanted! Details

Call Center Customer Service Agents Wanted!

Solera - North Fort Myers, FL

Employment Type : Full-Time

Here at LYNX we provide customer service to large insurance companies when their customers need to file new auto and property insurance claims, organize glass damage claims as well as towing services for totaled automobiles! Want to break into the insurance industry? This is the place! We will teach you the basics of working with claims as well as other insurance related services!

***To schedule an interview, Apply using the direct link below and then call Daniel Panizza at 214-897-8373 to discuss further.***

Application Link:
https://solera.wd5.myworkdayjobs.com/North_America_Career_Site/job/Fort-Myers-Florida/Call-Center-Claims-Agent----10-HR---Hiring-Future-Stars---600-sign-on-bonus--and-advancement-opportunities-after-6-months_JR-006893

Job Overview:

• Full time, 5 days on, 2 days off.
• 10$ per hour to start. (we're raising this to $11 soon)
• Health benefits, dental, vision and 401k after 90 days.
• 2 weeks of in-depth training.
• NOT remote, working in our call center.

*

If you have customer service, bill collection, sales or even food industry experience, we encourage you to apply!

Military professionals are also welcome to take part! If you have been recently released from the US Army, Navy, Air Force, Marines etc. we would love to have you join the team!

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• We're unable to re-hire past employees at this time, have you ever worked for LYNX?

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• solera.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place