Business Systems Analyst
Inovalon - Canonsburg, PA
Employment Type : Full-Time
The Business Systems Analyst is primary responsibility is to acquire and transform operational, technical, clinical and health data from Inovalon's databases to optimize business processes and software applications, with a focus on systems scope and objectives to provide technical guidance concerning the business implications of various systems.
Duties and Responsibilities:
- Acquire and transform operational, technical, clinical and health data from Inovalon's databases to optimize business processes and software applications, with a focus on systems scope and objectives to provide technical guidance concerning the business implications of various systems;
- Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation;
- Collaborate with internal stakeholders, including senior managers, decision makers, and other business users to identify and understand the problems and areas requiring optimization, including desired enhancements or modifications;
- Analyze information obtained from management and other stakeholders to conceptualize and define operational problems and prepare and present reports defining and evaluating problems and recommended solutions;
- Develop and define data and project requirements, applying judgement, statistical tests, and data analysis as required;
- Develop solutions to business systems problems, optimize systems, and design modifications and enhancements by studying the current system in action, using data reporting and analysis tools to pull relevant technical business and product development data from appropriate databases, reviewing relevant regulatory documents and publications, and benchmarking state of the art best practices;
- Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome;
- Develop a high-level solution by analyzing requirements, constructing workflow charts and diagrams, and studying system capabilities and documented specifications;
- Streamline detailed technical requirements into "user stories" that summarize the time, cost, and resources required to develop and implement the solution, setting out the project team and budget and identifying project milestones, phases, and elements;
- Model and simulate problems and solutions, analyzing and documenting desired enhancements and modifications for applications and processes and their integration with technology;
- Write and present technical reports that summarize the results of modeling and data analysis to management and other end users, incorporating trend analysis and anomalies;
- Participate in the implementation and integration of solutions by monitoring project progress, tracking development and implementation activities, resolving operational problems during the development process, publishing progress reports, and recommending controls by identifying problems and writing improved procedures;
- Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the development team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements;
- Develop, document, and maintain business methods and procedures, including the strategic roadmap, technical support documentation and training materials, system protocol procedures, and user support and training documentation;
- Maintain compliance with Inovalon's policies, procedures and mission statement;
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
- Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.
Job Requirements:
- A minimum of 2 years of experience in data analytics, data science, or related field;
- Experience conducting statistical analyses and data mining using tools, such as SPSS, SAS, Stata, or Minitab;
- Experience with data management and visualization tools, such as SQL and Tableau;
- Possession of strong analytical / statistical skills used in evaluating and analyzing data;
- Strong organization skills and attention to details, comfortable working with minimum direction;
- Adaptable to changing organizational requirements and priorities and supportive of a diverse work force;
- Ability to collaborate with others in diplomatic, tactful manner, while exercising sensitivity and discretion as needed;
- Advanced PC skills (Excel, PowerPoint, Word, Visio, and other programs); and
- Excellent written and verbal communication skills.
Education:
- Bachelor's degree in Information Systems, Computer Science, Statistics, Analytics, or a related field of study;
- In lieu of the Bachelor's degree, plus at least 2 years of experience, will accept a Master's degree in Information Systems, Computer Science, Statistics, Analytics, or a related field of study, plus at least 3 years of experience.
Physical Demands and Work Environment:
- Sedentary work (i.e., sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions
- Subject to inside environmental conditions; and
- Travel for this position will include less than 5% locally usually for training purposes.