Business Support Coordinator - Operations/Product Development Details

Business Support Coordinator - Operations/Product Development

QVC - West Chester, PA

Employment Type : Full-Time

Job Description Details

The Opportunity

QVC's Business Support Coordinator's main responsibility is to work side by side with the Business Support Manager to focus and align the Culinary DDGS Strategies and Workflow.

Our Team

Join QVC's Merchandising Operations organization. We are the product management hub for all things product development and support both QVC and HSN's home and culinary PD's business. While we support both QVC and HSN brands, we sit at QVC Studio Park, West Chester!

Your Impact

• Track & analyze agent and factory performance against established KPIs.
• Help maintain records of all milestone activities, processes and approvals.
• Track and coordinate the sending and receiving of samples to support the on-air and off-air execution of DDGS Culinary items.
• Help with the coordination and organization of product meetings.
• Prepare materials for agent business review meetings in partnership with PD team.
• Track & analyze DDGS Culinary business through sales and on-order reporting.
• Maintain T&A Calendar.
• Creation of area’s T&A’s specific to each business and ownership of collaboration across roles as to strategic and tactical dates to ensure timely production and quality product.
• Through constant communication and working within the processes that we have in place, ensure that suppliers adhere to a T&A calendar.
• Track Agent and Factory Performance. Create bi Annual Vendor Report Cards.
• Participate in Vendor On-boarding Train each new agent and/or office in QVC systems and procedures.
• Define and address problems, issues and concerns that impact the operations. Collaboratively update appropriate team members.
• Increase ongoing collaboration with support teams within QVC, including QA, Supply Chain, Vendor Relations and Legal.

What You Bring

• Bachelor’s Degree or equivalent experience.
• Three years business experience in retail environment or minimum of 2 years of direct sourced experience in the culinary classifications.
• Product Development experience and knowledge across multiple culinary classifications.
• Business Knowledge of the Culinary industry.
• Strong presentation skills with comfort to present to senior leadership.
• Ability to influence within and across enterprise complexity.
• Understanding of relevant design systems such as PLM.
• Ability to travel both domestically and internationally in the future.

#LI-RS

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop - beyond transactional ecommerce or traditional brick-and-mortar stores - and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com . QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.