Business Operations Strategy Analyst
Employment Type : Full-Time
Do you want a highly impactful role within a team that is growing fast? Expedia Group’s Media Solutions team is looking for a high-energy, motivated individual to support day-to-day business operations (BizOps). We are looking for someone who will facilitate outstanding operational methodologies, influencing laterally across a diverse, geographically distributed organization to ensure that our lofty strategic ambitions are met.
As a Business Operations Strategy Analyst working with the Head of Strategy, you will drive the operational rhythm of the business – taking on problems across the business unit and driving operational alignment to help our organization realize its objectives. This role will work extensively with leaders from each of our functional teams; we need someone who can clearly communicate ideas to both technical and non-technical partners, drive process implementation and change at scale, and own tools that are essential to our business. Bring your ownership mentality, passion for developing partnerships, and determination to be the best, and join us as we continue to bring the world within reach!
What you'll do:- Enable results through the effective implementation and management of business processes and operations for SVP, Media Solutions, in partnership with key business partners
- Operationalize and provide training on business processes focused on continuous improvement, operational excellence, and objectives and key results
- Lead the administration of MeSo’s Jira project management tool, including driving adoption in compliance with emerging EG standards, development of reporting dashboards for both MeSo and Expedia Marketplaces use cases, and management of future migrations
- Facilitate workforce planning including headcount tracking and approvals, capitalization, and vendor management/SLA compliance
- Partner with Expedia for Business Marketing to develop internal communication materials that highlight MeSo’s focus areas, achievements, and organizational development (e.g. MeSo Monthly Spotlight, E4B Features)
- Support preparation of events and business meetings that offer leadership an opportunity to check-in on progress to business goals (e.g. All-Hands, Quarterly Product Reviews, OKRs)
- Provide general program management support for initiatives, special projects, and compliance obligations, as the need arises by the business
Who you are:- Strong critical problem solver and eye for business skills, a drive for operational improvement and helping a group to achieve their goals
- High level of intellectual curiosity and leadership that drives a sense of ownership, desire for continuous improvement, and ability to work independently
- Ability to establish effective relationships and use work methods that facilitate positive partnerships with key internal business teams
- Willingness to be flexible in supporting executive leaders and their teams in both domestic and international offices
- Outstanding influencing and organizational change skills coupled with interpersonal awareness and established emotional intelligence
Additionally, you will possess:- Bachelor’s degree or equivalent experience
- 2-3 years of experience in business strategy, analysis, or financial planning
- Strong business insight, problem-solving, analytical, and decision-making skills with a high degree of attention to detail
- Ability to adapt to changing circumstances and achieve results effectively and timely in a complex environment working across a variety of functional partners
- Strong process orientation with experience running programs and/or projects and leading change from inception through delivery
- Close, personal friendship with Microsoft Office Suite and advanced level of knowledge of Excel
- An excellent teammate, also able to operate independently while prioritizing your own work and resources - You have a great sense of humor and high energy
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About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.