Business Operations Analyst Details

Business Operations Analyst

UW Health - Madison, WI

Employment Type : Full-Time

Join the #1 hospital in Wisconsin!

We are seeking a Business Operations Analyst (Revenue Cycle) to:

• Analyze denial and rejection data to identify areas of opportunity.
• Research claim issues with payers to identify corrective action plans.
• Work with revenue cycle management to improve denial and accounts receivable metrics.
  

Education :

Minimum – Bachelor’s degree in business administration, finance, information systems, or another relevant field. Four years of relevant experience may be considered in lieu of a degree in addition to the experience listed below.

Preferred – Master’s degree in Business Administration, Healthcare Administration, Informatics, or other relevant field.

Work Experience :

Minimum – Three (3) years of experience in healthcare, accounting, business administration, finance, analytics, project leadership or related experience.

Preferred –

• Prior experience in healthcare analysis.
• Prior experience in analysis, strategic planning, and decision support.
• Prior experience in an academic healthcare environment.
• Prior experience in writing SQL or similar languages.

Required Skills, Knowledge, and Abilities :

• Ability to leverage complex information systems to mine data and develop business intelligence using a variety of databases, query tools, report writers, and desktop software.
• Ability to work effectively and independently manage tasks in a fast-paced environment.
• Proficiency in developing queries and reports from relational databases (ex. MS Access, Crystal Reports, Business Objects, MS SQL).
• Proficiency with Microsoft Office products, in particular Excel, Word, and PowerPoint.
• Ability to develop and analyze options and recommend solutions to solve complex problems and issues.
• Strategic thinking, planning, and problem-solving.
• Flexibility and receptiveness to new and different opinions/ideas.
• Good judgment and ability to act decisively and escalate issues at the right time.
• Ability to build collaborative alliances and teams.
• Effective persuasion and negotiation skills.
• Effective interpersonal skills promoting teamwork and collaborative alliances.
• Ability to effectively deal with conflict management and the skill to anticipate and bring issues to resolution.
• Effective verbal and written communication and group presentation skills to ensure a high level of customer satisfaction.
• Ability to effectively distill and present complex information in written and verbal format to a variety of audiences.

Physical Requirements :

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

W ork Schedule :

100% FTE, 40 hours per week. Scheduled shifts are 8:00 am - 4:30 pm, Monday - Friday. Hours may vary based on the operational needs of the department.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.