Business Office Manager Details

Business Office Manager

Brookdale Senior Living - Charlotte, NC

Employment Type : Full-Time

Make Lives Better Including Your Own.

The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:

Full-time and part-time associate benefits:

• 401(k) Retirement Savings Plan
• Benefit plan package
• Employee Stock Purchase Program
• Pre-tax Commuter Benefit
• Associate Compassion Fund
• Associate Discounts
• Identity theft protection
• Pet savings and insurance plans
• Voluntary benefits available

Full-time associate benefits:

• Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
• Paid Time Off
• Adoption Benefit
• Tuition Reimbursement
• Company-provided life insurance and accidental death and dismemberment (AD&D)
• Voluntary STD and LTD

Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.

Responsibilities

Responsible for the direct management and supervision of the business office at a community. Coordinates and oversees all human resources, payroll, billing, and operational processes within the department. May also directly supervise housekeeping staff. Monitors efficiency levels within the business unit and financial resource utilization. Assists in and ensures efficient and effective communication with other departments.

• Oversees the day-to-day operations of the business office, including staffing coverage and management.
• Organizes office operations and procedures such as typing, flow of correspondence, filing, and other operational duties. Evaluates office production, revises procedures, and devises new forms to improve efficiency of work flow.
• Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control.
• Accounts for administrative budget and provides reports to management as requested.
• Promotes personal and professional growth of staff and conducts performance reviews. Places ads; interviews and makes hiring decisions regarding open positions. Works with human resources on disciplinary situations and meets with associates to discuss issues and concerns.
• Reviews weekly payroll reports and addresses associate payroll concerns. Works with Corporate Payroll to resolve issues.
• Completes or assists with special projects as requested by community or senior management.
• Maintains associate personnel files. Completes staff training and orientation as needed.
• Conducts community tours to prospective residents and their families.
• Reviews and submits invoices to accounts payable for administration.
• Monitors billing errors and long-distance coverage problems of telephone systems. Contacts provider to resolve issues.
• Oversees mail room activities.

This job description represents an overview of the

responsibilities
for the above referenced position. It is not intended to represent a comprehensive list of

responsibilities
. An associate should perform all duties as assigned by his/her supervisor.