Business Development Call Center Agent Details

Business Development Call Center Agent

Price Auto Group - Dover, DE

Employment Type : Full-Time

The Price Automotive Group is now hiring a FULL-TIME Customer Service Representative!

Evenings and weekends are required.

Fun office atmosphere!

The Price Automotive Group has been family owned and operated for over 40 years. If you are looking for a company that you can build a future with, we are a long-standing, well respected organization that invests in good people to help continue our growth!

The BDC Agent is responsible for the handling of all inbound phone calls and internet leads from Cars.com, AutoTrader, TrueCar, and Price Auto Group websites, making and confirming sales appointments, and completing long-term follow-up. BDC Agents will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction. Previous experience in car sales is not required.

Job Requirements:

Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in sales.

• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Sales experience is a plus, NOT required
• Requires strong written and verbal communication skills in order to work most effectively with customers, via phone and email.
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up
• Excellent follow-up skills.
• Great attitude, work ethic and positive outlook.
• The desire to meet/beat sales and performance goals.
• Manage Internet sales leads, respond to inquiries in a timely fashion
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives

WHY CHOOSE THE PRICE AUTOMOTIVE GROUP?

• Work/Life Balance
• Competitive Benefits Package to include Medical, Dental, Vision, HSA, FSA
• Paid Time Off
• 401(k)
• Associate Discount Program
• Associate Referral Program - Refer a friend who becomes a part of our team and receive a bonus!
• Company Team Building Events - Most recent event was Deep Sea Fishing
• FUN GIVEAWAYS - Tickets to Phillies, Flyers, Eagles, NASCAR, Blue Rocks, etc.