At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun!
SUMMARY
Utilizes analytical skills and seasoned judgement to create an environment that balances compliance with all facets of the Bank Secrecy Act (BSA) Program in duplicity with minimization of fraud loss exposure based on the overall Fraud Program, all while developing and maintaining outstanding enterprise wide client services. This individual will perform comprehensive analytical reviews of multiple suspect transactions in both the high volume BSA and Fraud areas.
PRIMARY DUTIES/RESPONSIBILITIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Detection and investigation of BSA risk exposure through comprehensive in-depth research and analysis of high volume suspect transactions as generated by the bank’s BSA transaction monitoring systems and additional analysis and reviews of suspicious activity as noted through other identification channels including other banking departments or personnel.
- Early detection, prevention, and accountability for overall minimization of future losses through in-depth analysis and review of high volume suspect transactions as generated by the bank’s fraud transaction monitoring systems, as well as, comprehensive analysis and review of fraud activity reported by other departments/personnel within the bank.
- Completion of intricate documentation models and time sensitive reports (including both SARs and CTRs) within compliance and accuracy thresholds, as well as the seamless use of seasoned judgment and logical reasoning to determine and apply appropriate actions that mitigate the bank’s BSA and/or Fraud exposure.
- Works directly with office, branch, and other personnel in the resolution of BSA and Fraud cases, including providing general step by step knowledge, re-occurring comprehensive support, positive feedback, timely consultation on alternatives and follow up on results of case conclusions.
- Recommends process and procedure changes and manages various projects designed to enhance the bank’s overall deposit risk program (including both BSA and fraud).
- Masters outbound and inbound communication channels regarding contact from financial institutions, law enforcement agencies, bank personnel, and clients to fully investigate and obtain pertinent information regarding specific fraud and/or BSA cases.
- Validates and manages the compilation of BSA and Fraud metrics for presentation to the bank’s Management Team.
- Acts as liaison at a high level with internal auditors and examiners as directed by the Bank Secrecy and Fraud Manager.
- Handles confidential information in a professional manner and in accordance with the bank’s privacy policies.
- Other duties as assigned within the Risk Department.
QUALIFICATIONS
EXPERIENCE PREFERENCES:
- One (1) to three (3) years of experience demonstrating a high level of analytical skill and/or seasoned judgement is required.
- Prefer three (3) years of progressive banking experience demonstrating thorough knowledge of financial transactions and exposure to the Bank Secrecy Act, the bank’s deposit operations area and fraud mitigation.
- Prefer knowledge of all retail service areas, bank products, JH system and thorough knowledge of related regulations pertaining to operational areas of the bank.
EDUCATION REQUIREMENTS:
- High school degree required.
- Associates or Bachelor’s degree in related field preferred.
- BSA or Fraud applicable certification preferred.
OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS):
- Be challenge driven, goal oriented and capable of handling emergency or crisis situations. Must have the ability to work in a high stress, extremely fast paced and rapidly changing environment.
- Excellent interpersonal skills, enabling the individual to work effectively with a great number of people at all levels in the bank. Must have seasoned judgement regarding the relevant significance of a given development or inquiry.
- Solid time management, problem solving and organizational skills with the ability to self motivate, self manage and prioritize multiple tasks to meet prescribed deadlines. Ability to work both independently (with little to no supervision or interaction with other employees) and/or as a member of a team.
- Strong analytical, organizational, decision-making and problem solving skills. Must be detail oriented and have the ability to work accurately with extremely low error ratios.
- Other general skills including excellent PC and both verbal and written skills. Technical writing experience preferred.
ADDITIONAL INFORMATION
SUPERVISORY RESPONSIBILITY: No
WORKING CONDITIONS: Normal office environment-remote work not available
AA/EOE M/F/D/V MEMBER FDIC