Boutique Fitness Sales/Operations Manager
Employment Type : Full-Time
DESCRIPTION
Job Title: Sales/Operations Manager
Reports to: Franchise Owner
COMPANY OVERVIEW:
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
POSITION:
We are seeking a CONFIDENT and ENERGETIC Studio Manager (with a background in both sales and service) to join our YogaSix Lake Pleasant Studio! The ideal candidate will be POSITIVE and ENTHUSIASTIC, and have a PASSION for supporting our team and community by helping others to live their best lives through health and fitness. If you are a LEADER who is highly MOTIVATED, GROWTH focused, dynamic, FRIENDLY and willing to learn, while building relationships with new and existing clients, you'll be a great addition to our team! The Sales Manager will oversee all studio functionality including Sales, Operations, and Member Services. Lead Instructors and Member Support Specialists will report directly to the Sales/Operations Manager. Studio Manager will report directly to the Studio Owner. We are in the presale phase and expect to be opening to the public towards the end of October. During this presale phase, membership sales and lead generation will be the main responsibility of this position. Sales manager will be responsible for Planning, scheduling, and attending promotional events. Candidate must be able to transport and setup promotion booth material including a 10' x 10' tent (approx. 40 LBS.), folding table, flags, and promotional material.
JOB REQUIREMENTS:
- 2+ years of retail/service sales or fitness sales experience
- Experience supervising people successfully
- Proven experience in generating and following up on leads
- Confident in generating personal sales and training Wellness Advisors in sales
- Ability to manage and drive all revenue streams: memberships, retail, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Strong customer service skills
- Ability to excel in a fast changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgement
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
- Proficient with computers and Studio software
DUTIES
- Lead Generation, Membership Sales and Retention
- Manage and grow all revenue streams including Memberships, Retail and Teacher Training
- Manage studio budget, spending, and reporting
- Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty
- Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
- Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis
- Recruit, hire, train, supervise, coach, mentor all studio staff
- Recruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)
- Manage maintenance issues, inventory and cleaning
- Participate in studio, regional and company-wide meetings and trainings as needed
- Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
- Social media management
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods.
- May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 40 pounds.
- Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
- Must be able to effectively hear in person and via telephone
COMPENSATION & BENEFITS:
- This position offers a competitive base salary based on experience & performance
- Commission paid on sales
- Opportunity to bonus, based on performance
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