Gregg Young Chevrolet Omaha is seeking a Body Shop Estimator to join our winning team. We offer the opportunity to earn while you learn. Very aggressive pay plan. Our shop is air conditioned! The right people will be extremely positive and want to succeed in a team environment.
With 6 dealerships, representing 9 brands Gregg Young Auto Group is rapidly growing. We offer a professional working environment with continuous training and performance excellence. We strive to go the extra mile for our customers and are always looking to add hardworking employees to our family. If you have a passion for people and a desire to succeed you need to come grow with us. Visit our website at www.gychevy.com
Job Description:
- Greet customers and assist them with any inquiries they may have
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Consult with customer on applicable services offered by the collision department.
- Prioritize required services, and is prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses , and possible changes.
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Spend quality time building relationship with the customer. The qualified candidate will be experienced and aware of the latest customer service practices and be a persistent problem solver.
- Communication/negotiation with insurance companies.
- Responsible for collecting payments from customers and insurance companies.
- Creating thorough job estimates.
- Creating and submitting supplements
- Quality control inspections.
- Coordinate alternate transportation with customer
Job Requirements:
- Must have Body Shop Estimator Experience
- Excellent verbal and written communication skills
- Possess great time-management skills
- Outgoing personality with expertise at developing relationships (i.e., a “people person")
- Basic MS Office knowledge; computer software and internet proficiency
- Valid U.S. driver's license
What We Offer:
- Medical/dental/vision
- 401k retirement plan with matching contributions
- Continued training
- Opportunities for career advancement
- Equal opportunity employer
- Short term disability and life insurance benefits
All applicants must pass a pre-employment drug testing and background check. Visit our website at www.gychevy.com
Gregg Young Chevrolet provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Gregg Young Chevrolet complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.