Description
Based in Orlando, Florida, Massey Services is the nation’s fifth largest pest prevention company and the largest privately held family-owned company in the industry. Celebrating 35 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ over 2,300 team members and operate approximately 2,100 vehicles that provide residential and commercial pest prevention, termite protection, landscape and irrigation services to over 650,000 customers from 162 Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina and Oklahoma.
Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.
Massey offers a competitive compensation plan along with an excellent benefits package including:
- Medical, Dental and Vision
- Company paid Life Insurance
- Short & Long Term Disability
- Flexible Spending Account
- 401(K) Retirement Plan with company matching
- Paid vacation, holidays and sick days
- Tuition Reimbursement Program
Massey Services, Inc. is a Drug Free Workplace and Equal Opportunity Employer
REPORTS TO: Benefits Manager
SUMMARY OF RESPONSIBILITIES:
Be committed to Truth and Integrity. Never compromise! Be consistent and fair. Be committed to our Company’s image. The public perception of our people is essential to our success.
Ensure accuracy and integrity in the processing and reporting of all benefit related documents and deductions. Ensure that all benefits issues are handled efficiently and professionally.
Handle all team member requests and questions in a timely and professional manner. Communicate benefit options in clear and concise manner.
JOB FUNCTIONS AND DUTIES
Ensure newly hired team members are added online with the designated administrator so that they receive proper HIPAA regulation notices. Review monthly new hire list to confirm all team members have been processed.
- Provide timely notifications to newly eligible team members and their Service Center management team. Upon receipt of online completion of elections, approve all elections/declinations and make any necessary deduction start date adjustments.
- Ensure that all election changes/additions, due to a qualified event or late new hire enrollment are processed in an accurate and timely basis. Also verify that they meet the Company and insurance policy eligibility guidelines and proper documentation is provided.
- Ensure timely and accurate processing of team member information, once they lose coverage due to employment status (termination or full-time to part-time):
- Email group life insurance conversion/portability letters (mail if no email available)
- Cancel all coverage with appropriate carriers (for non-terminated status changes, review ACA guidelines)
- Process COBRA continuation notice accurately
- Assist with the administration of the Harvey L. Massey Scholarship Program.
- Strong knowledge of FMLA (Family Medical Leave Act) . Ensure that requests are processed in a timely manner and all medical certification and job descriptions are handled by guidelines. Appropriate follow up during the leave must occur as instructed.
- Assist with the administration of the Making a Difference (MAD) Program. Timely processing of MAD requests and redemptions. Request signed approvals as needed from upper management.
- Respond to all team member benefit issues promptly and professionally, or forward them to the Benefits Manager.
- Perform all other duties as assigned.
- Respond to all team member benefit questions and/or requests promptly and professionally.
- Attend Basic Training classes to communicate available benefits and insurance options and answer any questions.
- Respect and maintain complete confidentiality related to all correspondence, records, and materials within the Human Resource Department.
MINIMUM QUALIFICATIONS-EDUCATION, EXPERIENCE, AND/OR TRAINING
1.Education- High School Diploma or General Education Degree.
2.Skills: Strong organizational and communication skills required. Must have strong Excel skills. Ability to organize work and priorities to meet deadlines.