Employment Type : Full-Time
Job Title: Residential Manager REQUIREMENTS: Education: Salary: Benefits:
Location: Queens
Hours of Operation/Days: 24 hours (Sunday - Saturday)
Job Classification: Full-time
Brief Job description:
The Resident Manager will ensure that the residences assigned are operating effectively and comply with the policies and procedures set by the Agency, OPWDD, and other relevant State, Local and Federal agencies. Coordinate all operations and activities of the Residence (IRA), including staff supervision, acting as agency/community liaison, and directing resident training, programming, and family support.
Essential Functions:
CONSUMER SUPPORT
1. Act as liaison, advocate, and coordinator for consumer involvement in support groups, self-advocacy, vocational programming, transportation services, integrated community activities, recreation, and learning independent living skills. 2
2. Foster open and supportive communication with consumers, families, Division of Developmental Disabilities, Bureau of Guardianship Services, and other community organizations and agencies.
3. Oversee all consumer medical, medication, and health issues.
4. Provide and ensure communication of medical and health issues to staff, agency nurses, families, etc., using appropriate logs when necessary.
5. Knowledge of all required emergency procedures to provide leadership during practice and actual drills.
6. Implement and follow up on all support services recommendations.
7. Ensure adequate staff coverage at all shifts and provide staff coverage in a shortage.
SUPERVISION/TRAINING
1. Monitor staff performance management, including evaluations and developmental plans, disciplinary actions, etc., for all program staff as scheduled.
2. Arrange and schedule all training for all program staff.
3. Supervise staff training and development through teaching, acting as a role model, and guiding staff on appropriately working with and interacting with consumers, other staff, families, and guardians.
4. Present and implement all agency policies and procedures.
5. Participate in the interviewing and hiring of new staff.
6. Inform the Director of Operations as needed about pertinent issues.
7. Coordinate staff and schedules.
8. Respond while on-call to program needs, including covering open shifts.
9. Ensure maintenance of all OPWDD standards.
MEETINGS/FUNCTIONS
1. Attend/chair as needed, manage, supervise, and staff meetings; ensure all information is disseminated to staff and others.
2. Coordinate/attend as needed all consumer-related meetings (ISP, Special meetings), ensure all necessary follow-up is completed.
3. Participate in special projects and committees.
REPORTS/PAPERWORK/BILLING
1. Ensure completion/submission of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled.
2. Routinely review all required reports, logs, mail, requests, etc., as needed.
3. Coordinate all aspects of consumer financial procedures (petty cash, bank accounts, purchases) following agency policies.
4. Assure the proper and prudent expenditures of all funds.
Must be capable of functioning independently, with the ability to initiate innovative programs and use good professional judgment. Must be mentally prepared to meet the demands of the position.
Working Environment: Residential group home setting. The behavior of consumers may change dramatically without an obvious cause, which may create, at times, hazardous situations.
MINIMUM QUALIFICATION:
Medical, Dental, Vision and Group/Involuntary Life Insurance Benefits, 403(B) Retirement Plan, Commuter Benefits, Tuition Assistance Program, paid sick and vacation time to eligible full-time employees after completion of 3-months introductory period.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.