Beauty Advisor Details

Beauty Advisor

JCPenney - Fairfax, VA

Employment Type : Full-Time

JOB TITLE:
JOB CODE(S):
PROFILE EFFECTIVE DATE:
Beauty Advisor
040134
4/3/2021
JOB PURPOSE:
The Beauty Advisor is responsible for providing a personalized, engaging, fun, and unbiased shopping experience to clients around beauty products and techniques, leveraging in-depth product knowledge to can enhance and enrich our client’s lives, in order to drive sales and profit.
REPORTS TO:
KEY PARTNERSHIPS:

JCP Beauty Sales Floor Supervisor
JCP Beauty Talent/Experience Supvr and JCP Beauty Merch/Ops Supvr
KEY RESPONSIBILITIES FOR THIS ROLE:

• Customer Service & Sales

- Proactively approaches clients in friendly, non-aggressive manner to determine how they can best help find a product or service and close a sale- Actively listens to client issues in a calm and agreeable manner to resolve problems and deliver a rewarding client experience * Participates in a Learning Environment
- Frequently accesses training materials to learn new products and techniques to stay up to date for the client- Seeks out and absorbs knowledge of products from Merchandise Operations Supervisor to deliver a memorable and lasting experience with clients * Participates in Operations
- Continually reviews assigned area to ensure it is well-stocked, well-merchandised, hygienic, and follows core standards- Replenishes and/or merchandises assigned areas to ensure products are available and presented well for each client * Supports Company Programs
- Participates in and represent company programs that positively impact the business- Offers Beauty Insider to all clients * Performance Standards
- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, and attendance
CORE COMPETENCIESEMBRACES A GROWTH MINDSET

• Proposes and initiates actions on new ideas that improve our product, stores or practices.
• Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
• Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.
• Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
• Applies a growth mindset by seeing change as an opportunity to learn and grow.

THINKS CRITICALLY * Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals.

• Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts.
• Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

DEMONSTRATES LEADERSHIP * Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.

• Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
• Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
• Creates a culture of development by coaching and teaching others.
• Aligns goals, processes, and culture to create momentum and champion a One Team approach.

TAKES ACCOUNTABILITY * Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.

• Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.
• Develops positive and inclusive relationships across the organization.

IMPLEMENTS WITH EXCELLENCE * Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.

• Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
• Effectively delegates work and communicates plans and expectations to others.

DRIVES RESULTS * Demonstrates a sense of urgency and acts decisively and quickly.

• Establishes aggressive goals and takes appropriate risks to achieve results.
• Shows confidence when challenged and will do the right thing even when it’s hard.
• Strives to achieve excellent results by creating a culture of continuous improvement

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Sales: 3 years (Preferred)
• Product Demos: 4 years (Preferred)

License/Certification:

• Cosmetology License (Preferred)

Work Location: One location