*Hiring Now*
JOB SUMMARY: Provide friendly, responsive service to create an exceptional experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.
DUTIES / RESPONSIBILITIES
- Accepts orders for beverages and delivers to guests in assigned area.
- Ensure friendly and efficient service to the guest.
- Applies positive communication and interpersonal skills with guests, (internal and external) at all times.
- Completes all set-up duties in timely fashion
- Welcome and greet guests. Make all our guests feel comfortable; let them know you're there to personally take care of them.
- Provides prompt, efficient, and courteous service to guests.
- Make recommendations you genuinely feel your guests will enjoy.
- Up-sell beverage items using suggestive selling techniques.
- Answer questions about our food, beverages and other Property functions and services.
- Garnishes cocktails, knows brands, prices, and availability of all items.
- Monitors alcohol consumption according to TiPS guidelines.
- Receive cash, credit cards, member credit and is responsible for maintaining accuracy in bank.
- Performs opening and closing duties in the service areas.
- Maintains cleanliness and sanitation of work area according to Sun Lakes Country Club standards and Health Department regulations.
- Be ready and willing to assist fellow servers as situations arise.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the property beverage floor as directed by the beverage manager or immediate leadership.
- Other duties may be assigned from time to time.
PERFORMANCE REQUIREMENTS
- To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
- Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
- Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
- Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
- Demonstrate a desire to succeed and willingness to help others succeed.
- Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
- Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
- Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
EDUCATION / QUALIFICATIONS
- Any combination of education, experience and training that provides the required knowledge, skills and abilities.
- Must be able to provide evidence of eligibility to work in the United States of America.
CERTIFICATES, LICENSES and REGISTRATION
- Required to have a valid Riverside County Food Handler Card and/or Serve Safe Certification or obtain one upon hiring.
SKILLS/ABILITIES:
- Ability to work under stressful situations
- Mentally strong and able to cope with many challenges
- Professional demeanor
- Positive attitude
- Interpersonal skills
- Multi-tasking skills
- Possess fluent English speaking, writing and comprehension skills.
*Note
This description incorporates the most typical duties performed. It is recognized that other duties, not specifically mentioned, may also be performed. The inclusion of those duties would not alter the overall scope of this position.
WORK ENVIRONMENT
- Noise Levels: Moderate
- Exposure to second hand smoke.
- Temperature/Weather: Controlled
PHYSICAL DEMANDS
Walking, Talking, Carry plates and trays
About Us:
FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.
We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Keywords: Hiring now, Barista, Bartender, customer services.
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Schedule:
Experience:
- Bartending: 1 year (Preferred)
- Barista: 1 year (Required)
Hours per week:
Pay Frequency:
- Bi weekly or Twice monthly
This Job Is:
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- Open to applicants who do not have a college diploma
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place