Banquet Server Details

Banquet Server

Holiday Inn Charlotte Center City - Charlotte, NC

Employment Type : Full-Time

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:

· Review and understand Banquet Event Orders (BEOs) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.

· Attend all pre-shift meetings to ensure events flow smoothly.

· Be in communication with the Banquet Captain regarding any special needs.

· Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in BEOs.

· Make required adjustments as needed and relay that information to the appropriate personnel.

· Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

· Greet all guests warmly with an appropriate greeting.

· Have a good understanding and able to communicate products and service related query to guests when asked.

· Replenish buffet items to ensure consistency and freshness in presentation.

· Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.

· Ensure guest satisfaction throughout the meal service.

· Respond to guest requests in a friendly, timely, and efficient manner.

· Performing basic cleaning tasks as needed or directed by supervisor.

· Monitor tableware to ensure it is presentable to guests.

· Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.

· Attend tables by removing and separating tableware, plate ware, glassware, and flatware.

· Ensure proper use, storage of all meeting room equipment.

· Ensure there is proper back up in the event that any equipment is not properly functioning.

· Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.

· Pass any information that is needed to the next staff member on duty.

· Communicate any areas of need, problems, and concerns from guest to Banquet Manager.

· Ensure that meeting rooms are re-set for next event.

· Performs other duties as assigned by management.

We offer: - Free Parking

- Next to the 7th street station light rail

- Benefits include medical, dental, vision and 401k to all eligible employees

- Employee hotel discounts

- Vacation, Sick and personal day pay

- Professional and growth opportunities

Job Type: Part-time

Pay: $10.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekend availability

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Serving Experience: 1 year (Preferred)

Work Location: One location