OB OVERVIEW:
The Banquet Captain oversees banquet functions; maps out all events with banquet staff and helps to develop a proper plan of execution with Banquet Manager. It is imperative that the Banquet Captain keeps informed and becomes involved in the entire banquet execution process.
ESSENTIAL JOB FUNCTIONS:
- Supervise and train banquet servers, bartenders and assists on all daily banquet operations.
- Correct staff for proper service techniques.
- Thoroughly communicate function information with your team of servers.
- Development of Lead Banquet Servers and Banquet Servers.
- Must have understanding on how to read and execute a BEO form
- Make sure all meeting rooms are set accordingly to BEO’s and are clean and organized at all times.
- Daily recap of all banquet information regarding revenue, staffing, issues/concerns, weather, and amount of covers must be submitted at the end of a shift to executive office and Director of Food & Beverage.
- Communicate effectively with Event Management, Member, Guest, Banquet Chef, Front of House Management/Supervisor team on all Banquet needs. Interactions are very important and communication is vital between all areas affected.
- Daily inspection of banquet hallways, meeting rooms, store rooms and public areas, for organization and cleanliness.
MINIMUM REQUIREMENTS:
- Two years experience in a supervisory banquet role, preferably in a resort setting is valued.
- Basic computer skills to include email, data entry and Microsoft office.
- Requires a working knowledge of ala carte, fine dining as well as white glove practices.
- Working knowledge of A/V, Weddings, liquor/wine and Banquets.
ADDITIONAL REQUIREMENTS:
- Requires excellent oral and written communications skills.
- Comprehend reading materials, speak, read and write English.
- Neat in appearance and well groomed.
- Maintain proper associate uniform standards and footwear which is slip resistant and polished.
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bloomfield Hills, MI 48304: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location