Duties & Functions:
- Must love and support their TEAM!
- Must love and take care of our guests!
- Must say “yes” and “thank you” often!
- Greet all guests warmly
- Prepares and services beverages for servers and guests in a quick, efficient and friendly manner
- Provides exceptional customer service to all guests
- Ensures that guests are served in accordance to State and local guidelines regarding the service of alcohol
- Performs proper cash, comp, and check control procedures
- Takes inventory of the bar on a regular basis
- Provides guests with accurate information about the restaurant and property as well as entertainment offered in each as needed
- Works with a sense of urgency to anticipate guest and team members needs when the opportunity arises
- Communicates with management, and service staff immediately to rectify any and all guest needs and requests
- Ensures work area is in compliance with the Florida health codes at all times
- Follows sbe Inventory Control requirements
- Must be able to pass pour test on a regular basis
- Keeps all stations stocked by polishing and distributing china, glassware, and silverware
- Responsible for taking guests orders for in room dining
- Understand the operational set up and principle of the Restaurant, Hotel Pool /Bungalow, lounge, and bar
- Maintain knowledge of all menus within the hotel
- Provide friendly, courteous and professional service at all times
- Maintain thorough knowledge of all menus within the hotel
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications