Baker II - Dollywood Theme Park - Part Time Seasonal
Dollywood - Pigeon Forge, TN
Employment Type : Full-Time
Job Summary
This position is responsible for all activities related to the operation of a bakery, from ordering of raw materials to finished products associated with baked goods.
Summary of Major Duties & Responsibilities
- Produce and decorate high quality bakery items including: homemade breads, muffins, cookies, cakes, pies, danish, etc.
- Act as quality assurance inspector, ensuring food is of high quality
- Follow bakery production schedules to ensure the proper amount of product is on display at all times
- Provide guests with professional showmanship via observation window overlooking the production area of the bakery
- Follow preparation/food handling standards which ensure proper portion control
- Ensure all products are presented to guest in a visually appealing and appetizing manner
- Follows all procedures in regards to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
- Follow proper procedures for inventory, portion control, ordering, scheduling, and maintaining work area cleanliness
- Maintain proper sanitation, scrub, sweeping, dishwashing, mopping, trash removal, etc.
- Hosts may be asked to work past their scheduled shift; on slower days Hosts may be sent home after 3 hours or called off for the day
- Be available and willing to work at different locations across the Dollywood Properties
- Follow all Authorized Operator Training Procedures
- Comply with state and local health department regulations as well as Culinary Services departmental policies
- Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests
- Know, understand, & enforce the use of the “Start Fresh” program when necessary
- Knowledgeable of proper cooking temperatures and hold times and is responsible for taking and recording food temperatures hourly
- Learn and understand the Culinary Services Check 5
- Hosts are expected to be able to answer guest questions concerning Park layout and menu item availability
Management reserves the right to change and/or add to these duties at any time
Required Skills Personality / Attitude Requirements
- Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must be willing to constantly improve
- Must have professional appearance with good personal hygiene
- Must promote and support a team environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must tolerate a fast-paced, hectic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Essential Functions Necessary To Perform Job Duties
- Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
- Able to hear, see, and speak, read, and write in English
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
- Able to maintain good personal hygiene
- Able to get along with other employees to work out problems and resolve conflicts
- Able to comprehend instructions, retain information, and follow recipes
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
- Able to tolerate a fast-paced, hectic environment, with flexibility to handle frequent changes in priorities
- Able to prioritize tasks
- Ability to move about in confined areas
- Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
- Ability to walk, sit, or stand for long/short periods of time
- Ability to see near and far to safely operate equipment and negotiate work environment
- Able to reach high and low to get supplies
- Able to have manual dexterity to do detailed work
- Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
- Ability to recall information
- Ability to hear directions and follow verbal instructions
- Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors
- Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
- Ability to work with others in a friendly, positive manner
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, holidays, and weekend shifts
- Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2-person lift
- Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
- Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
- Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
- Ability to read/understand written instructions and company policies/procedures
Required Experience - Must be at least 16 years of age
- High school diploma or equivalent
- Previous bakery experience preferred
- Must successfully complete a post-employment offer background check and drug screening
Job Location Pigeon Forge, Tennessee, United States Position Type Full-Time/Regular