Automotive Technician, B Details

Automotive Technician, B

Pep Boys - Columbus, OH

Employment Type : Full-Time

The Tech B position is for that individual who already has experience in the automotive repair industry and has obtained their G1, A4 and A5 ASE certification. You will have an opportunity to increase your knowledge and become proficient in electrical repair, AC service, engine diagnostic and repair services.

Position Summary

A Technician is primarily responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. A successful Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. A Technician will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering and suspension, electrical, state safety and emissions testing, maintenance services, HVAC, starting and charging, and major engine.

Duties & Responsibilities

· A Technician is responsible for all aspects of diagnosing and repairing a customer’s vehicle, as well as, caring for the vehicle while it is being repaired and properly securing it after the repair is completed.

· We adhere to a “do it right the first time” philosophy and a successful Technician will not exceed two or more comebacks within a four-week period of time.

· Will maintain a 90% minimum productivity performance level.

· Expected to comply with company policies and procedures, loss prevention, safety, and environmental codes and ordinances.

· Will ensure training completions are maintained at 100%.

· Will be a resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates.

· Will passionately focus on customer needs, and drive the service center’s performance with the highest degree of integrity and trust. Must be approachable by both customers and associates.

· The successful Technician will be expected to maintain technical capabilities to ensure proficient use of service equipment and maintain certification status.

· Strong customer service & verbal communication skills.

· Other duties as assigned.

Knowledge, Skills, and Abilities

· High school diploma or equivalent required

· Minimum of 6 months’ experience as a certified technician or mechanic and two ASE’s (Brakes & Steering and Suspension) are required.

· Additional ASE’s are strongly encouraged. ASE equivalent certifications may be considered as part of the qualification process. Requires all Technicians to achieve the required ASE certifications within two ASE testing cycles

· We promote a safe and skillful service operation, therefore, we pre-pay ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications

· Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures

· Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions. Must be able to apply mathematical formulas to calculate commission, discounts and interest

· Ability to define problems, collect data, establish facts, and draw valid conclusions

· Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables

Ability to work Days, Nights, Holidays and Weekends

Why Choose Ichan Automotive?

• From GST to master technician and every level in between, Pep Boys has the training, people, and plans in place to get your automotive service career on the right path. With more than 9,000 service bays in 35 states and Puerto Rico, opportunity is just around the corner. **

• We offer certification reimbursement, PTO, 401k, and have an intense interest in internal employee advancement.**

• With extensive training, defined opportunities, and an unwavering commitment to our employees, every position at Pep Boys and Auto Plus has a growth path. It’s not a job; it’s your career.

Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Experience:

• In Shop Automotive Repair: 1 year (Preferred)

License/Certification:

• ASE Certifications (Preferred)

Work Location:

• One location

Skills:

• Customer service
• Sales
• Alignment
• Mechanic experience
• Driving
• Brakes
• Data entry
• Diagnostics

Vehicle Type:

• Cars and light trucks

Shop Type:

• Chain

Certification Reimbursement:

• Yes

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Other Duties:

• Operate a variety of hand, power, and shop tools
• Front counter work with customers, including payment collection
• Use computer diagnostic equipment

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Sanitizing, disinfecting, or cleaning procedures in place