Automotive Customer Service Representative Details

Automotive Customer Service Representative

Toyota of Naperville - Naperville, IL

Employment Type : Full-Time

The Dan Wolf Automotive Group is hiring and we want to talk to you!

Are you ready to jump-start your career and grow with our organization? We are looking for energetic applicants that can communicate with our customers and deliver a world class guest experience. Starting a "job" with the Dan Wolf Team can easily turn into a career.

WE OFFER:

• World Class Organization
• Positive Work Environment
• Work/ life balance
• Paid Vacation
• Benefits
• Paid Training

RESPONSIBILITIES:

• Wow customers with an unmatched level of customer service
• Handle all inbound/outbound phone appointments
• Deliver inquiries/messages intended for other service personnel and departments promptly
• Speak directly with customer to assist with all inquiries, issues and offer additional services
• Use scripts

REQUIREMENTS:

• Positive Attitude
• Good verbal and written communication skills
• Self-motivation and self sufficient
• Proficiency with Microsoft Word, Excel, and Outlook
• Drive to succeed customer expectations
• Excellent organizational skills
• Ability to exhibit good judgement with phone etiquette
• Call Center Experience preferred, not requirred.

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