Auto Service Advisor - Seasonal - Sioux Falls Details

Auto Service Advisor - Seasonal - Sioux Falls

Fleet Farm - Sioux Falls, SD

Employment Type : Full-Time

Auto Center Service Advisors work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position.

Auto Center Service Advisors are responsible for:

• Greeting and assisting all customers on the front line of the business.
• Serving as a contact between service technicians and our customers.
• Developing service estimates for necessary work needed on customers' vehicles.
• Scheduling customer appointments while maximizing our service technicians' schedules.
• Accurately completing all customer work orders and inspections of vehicles.
• Communicating any additional vehicle/safety problems to the customer.
• Establishing a working knowledge of automotive repairs.
• Be able and willing to complete some automotive maintenance/repairs to assist the technicians.
• Always making sure safety is a priority.

• Must be at least 18 years of age.
• Have obtained a high school diploma or GED.
• Possess a valid driver's license.
• Have good organization skills.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Be familiar with basic computer functions.
• Possess strong interpersonal and communication skills.
• Have a positive, friendly and outgoing personality.
• Desire to work with the public.
• Must be dependable, honest, courteous and self-motivated.
• Must be available to work a rotating schedule including every other weekend and occasional holidays.
• Prior experience in an auto service repair facility is preferred; however, training will be provided.
• ASE Certification is preferred but not required