Auto Body Shop Estimator Details

Auto Body Shop Estimator

Suburban Collision of Farmington Hills - Farmington Hills, MI

Employment Type : Full-Time

The Suburban organization believes that its strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers and industry partners.

Individual and organizational pride are critical elements of our future. Our people make all the difference. This belief fosters a commitment to provide opportunities for growth and new challenges for our employees so they may achieve professional development and personal fulfillment. Working with our local communities, we help and support those people and organizations whose fulfillment enhances their quality of life as it does our own.

We will continually strive to define, improve and operate by setting the highest standards in the retail automobile industry.

Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.

What we offer

• Unparalleled training program - One of the top Sales and Service Training Programs in the area
• Family-oriented work environment with an open-door policy
• Opportunity to earn The Suburban Collection President’s Club Award
• Vacation pay
• Community-centric
• Celebration of work anniversaries, birthdays, and new team members in our monthly newsletter, The Scoop
• Almost limitless growth opportunities - 32 different automotive brands in over 44 locations
• Ranked #26 on Crain’s 2017 Fast 50: Fastest-Growing Companies
• 401k with company match
• Maternity leave
• Full benefits including medical, dental, vision, short-term disability insurance, company-paid life insurance - 2x annual income
• Company-wide wellness program (open to all employees and spouses)
• Company stability - 70 years, continual growth, largest auto group in Michigan, 14th largest in US, annual sales in excess of $2 billion

Responsibilities

• Participate in developing a proper repair plan for each vehicle.
• Prepare estimates in accordance with Insurance partner and company guidelines.
• Maintain and execute a timely schedule before, during, and after completion of repairs.
• Communicate supplements to customers and insurance companies on the same business day as written.
• Ensure customers’ cars are kept clean and tidy to improve customer happiness
• Consult with management regarding new procedures and equipment in the industry.

Qualifications

• High school diploma or equivalent
• Excellent customer service skills
• Basic computer proficiency
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Excellent oral and written communication skills
• Teammate with collaborative mindset
• Math, reading, and software skills
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.