AT&T Sales Associate Details

AT&T Sales Associate

Great Lakes Mobile - Grand Rapids, MI

Employment Type : Full-Time

Join the exciting world of wireless

Great Lakes Mobile, through our partnership with AT&T, is at the center of the communications evolution. We strive for selling success and want you to be the representative that everyone looks towards for the best in wireless and wired solutions. The ideal Great Lakes Mobile sales team member has great energy and a contagiously positive attitude. They are outgoing and love technology. They are dedicated to their job and willing to do anything to meet our customers’ expectations. At Great Lakes Mobile we strive to make every sale a memorable experience for the customer and we inform them of all pertinent details, so they are fully prepared for what they are getting and how much they are paying.

Great Lakes Mobile associates earn a competitive hourly wage plus commissions based on sales production vs. goals. We also offer discounts on the products and services we sell, and you will be working in a fun, fast paced environment. If this sounds like a place you would like to work, read on. You might be the person we are looking for.

We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Job Type: Full-time

Pay: $13.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Required)

Work Location: One location