Associate Site Reliability Engineer - Crypto Details

Associate Site Reliability Engineer - Crypto

Apex Clearing - Chicago, IL

Employment Type : Full-Time

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and WeBull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Los Angeles, Portland, and Belfast Ireland.

If you are seeking a fast-paced, entrepreneurial environment where you'll have the opportunity to make and immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

Are you passionate about building an open financial system that brings the world together? Join our mission! We have built a next generation crypto investing infrastructure platform that has experienced extraordinary growth.

At Apex Crypto, a subsidiary of Apex Fintech Solutions, we are creating the infrastructure for a new, open investing landscape – one that anyone can access and participate in and that operates efficiently. Our customers include fintech giants like Webull, Titan and Public.com, and together we are upgrading the financial system to power digital asset investing.

We're seeking an innovative, passionate, and forward-thinking individual to join us as an Associate Site Reliability Engineer. This is an opportunity to join a fast-paced team with the urgency of a startup and expertise of an established organization. Due to the space we innovate in, our products will process billions of transactions per day in real-time and power both startup and established industry participants.

What you'll do all day:

• Be responsible for operating the the Apex Crypto platform
• Perform active monitoring and respond to alerts and escalate issues as appropriate
• Provide front line support for the key products and processes that support daily operations of the platform
• Manage incidents including resolution process and stakeholder communications
• Responsible for adhering to and updating written runbook and supervisory procedures
• Collaborate with internal and external resources to support the successful onboarding of new customers
• Work with third party vendors that integrate with the Apex Crypto platform
• Build observability tools like dashboard and monitors to help manage the platform
• Update IaC pipelines to build out infrastructure to support engineering deliverables

What you need to succeed:

• Experience and/or passion with – Financial Markets, Execution Platforms, Foreign Exchange, Cryptocurrency, Digital Assets
• College degree or experience in a relevant field
• Experience working in a cloud environment like ASW, GCP, or Azure
• Strong verbal & written communication skills; must have the ability to effectively communicate with users at all levels of the organization and in a fast-paced environment
• Experience in operational or technical support
• Good judgment and prioritization in a live, global production environment
• Positive attitude, team-player orientation and strong work ethic
• Experience with IaC tools like Terraform is a plus
• Experience with monitoring tools like DataDog is a plus
• Working knowledge of the FIX (Financial Information Exchange) Protocol a plus

All of our employees have these traits. You should, too.

• Collaboration
• Grit
• Adaptability
• Ownership

Life at Apex Fintech Solutions

We want you to enjoy work so we work really hard to make your job fun and different from any other.

As an employee at Apex Fintech Solutions, you can enjoy:

• Generous medical, vision and dental plans
• Matching 401(k) programs
• Adoption assistance & family leave
• Sabbatical program
• Massage days
• Poker tournament with a grand prize of a World Series of Poker buy in
• Sports leagues
• Cornhole tournaments
• Annual company party
• Yoga classes
• Tuition reimbursement
• Lasik eye discount
• Philanthropy events
• Annual wellness screens and flu shots
• Birthday gifts
• Charitable matching gift program

**For US Residents Only - Apex currently requires all employees as a condition of employment to either be fully vaccinated for COVID-19 or submit to regular testing. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Apex Clearing will also require proof of vaccination and/or testing. Apex will also consider requests for exemption from these requirements as a reasonable accommodation for medical reasons or sincerely held religious beliefs.**