Role Proficiency:
Under constant supervision perform business support tasks supporting one or more verticals/functions or provide high quality administrative assistance to the leadership.
Outcomes:
- Part of a team and an individual contributor to Corporate Services works under supervision.
- Gather and analyse information and recommend solutions
- Reporting and MIS
- Recognize and maintain confidential information
- May have to relocate as required by the job
- Perform other duties as assigned or requested
Measures of Outcomes:
- Quality of assistance and service provided
- Accuracy and speed of execution
- Coordination and effective communication
- Accuracy of reporting and MIS
- Efficiency in execution of tasks
Outputs Expected:
Administrative Tasks:
- Provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership.
- Coordinate with different teams and support Account/function/leadership in process changes or new process/policy roll out
- Collect and analyse information on specific business problems and as directed by the manager
- Prepare and Publish MIS reports
- Perform any other duties or tasks consistent with the level and position and as directed by the manager.
- The incumbent has no supervisor responsibilities
- Must be able to relocate as needed by the company
Administrative assistance to Leadership:
- Coordinate / manage business travel conference / meeting bookings and accommodation for the Leadership
- Compile itineraries for corporate travel – including the preparation of agenda’s / briefing documents and background research required for meetings and appointments
Skill Examples:
- Ability to quickly learn aspects of organization policies and processes
- Orientation towards team success and cooperation
- Orientation towards achievement of team and organizational goals
- Negotiation Skills
- Ability to adapt to different environments and situations as the need arises.
- Excellent Communication Skills
- Analytical bent of mind
- Execution focus
- Team skills
- Interpersonal skills
- Presentation Skills
Knowledge Examples:
Knowledge Examples
- Conversant with the Microsoft Office Suite especially MS Excel and Word