Employment Type : Full-Time
West Creek 5 (12075), United States of America, Richmond, Virginia Associate, Brand Copywriter Are you looking for a challenging role that includes the convenience of working virtually at home? Then this role may be the one for you! You must be within 100 miles driving distance from one of our hub locations in Richmond VA or Wilmington DE. Retail & Direct Bank Keep Me Informed (KMI) is seeking a talented Associate Copywriter to join our team. The Copywriter performs a key process role of composing and editing communications while capturing the intent and any mandatory requirements deemed necessary by Legal and Compliance. Responsibilities include creating content for digital and direct mail communications, proofreading other team members' work, documenting audit requirements and obtaining approvals from various key partners. The Copywriter is also responsible for performing annual reviews of automated communications and carrying out other projects throughout the year, while monitoring and tracking campaigns as scheduled. This individual also closely partners with our process managers, Brand and Digital partners and leadership to execute work in a timely manner. Other responsibilities include capturing stakeholder and accountable executive reviews and facilitating compiling meetings to define intent and language. The right candidate will create a positive internal and external customer experience with their creative writing, attention to detail, and problem-solving abilities. Responsibilities: Create and update digital and direct mail servicing communications Monitor and track campaigns throughout the creative process while providing guidance and influence as needed Maintain and update templates and tools in accordance with Brand guidelines Proofread peer content and provide editorial and design feedback Help support and implement process improvement recommendations that focus on increased efficiency and reducing cost Ensure communications remain in compliance with company policies and procedures and maintain internal audit document files Communicate the creative details and timelines with all key stakeholders Deliver quality work, on time, with exceptional attention to detail Ad-hoc projects as assigned Basic Qualifications: At least 2 years of experience working with Office, Adobe and Google Suite products At least 2 years of experience in technical or professional writing Preferred Qualifications: 3+ years of experience working in the financial industry 3+ years of Jira and Confluence experience 3+ years of Brand experience in multi-channel communications At this time, Capital One will not sponsor a new applicant for employment authorization for this position. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).