Employment Type : Full-Time
ESSENTIAL JOB FUNCTIONS:
Comply with all applicable rules, policies, standards and guidelines related to employment with
Westminster Services and its communities.
1. Manage the communities RAL’s sales process and provides customers with communityrelated
information via personal visits/assessments and follow-up.
2. Responsible for meeting or exceeding company sales metrics, meeting with prospective new
residents through inquiries & closing tour process, including external community partners
and referral sources. RAL Admissions Coordinator will focus (with the team) on providing
the resident and family with all necessary information to achieve optimal satisfaction and
customer relations.
3. Must be able to manage own schedule and complete multiple tasks in a timely and efficient
manner.
4. Must be able to independently initiate steps toward problem resolution in an efficient and
effective manner.
5. Responsible for regular communications with the Director of Sales, Executive Director,
Regional Sales Director, and Health Center management team as to bed availability as
appropriate.
6. Responsible for ensuring all sub-acute and Return to Home referrals are communicated with
in a timely and appropriate manner with the goal of converting them to RAL depositors
7. Ensures company expectations for follow up on all tours, leads, and open inquiries are
completed in a timely manner.
8. Ensures the admission packet is completed by incoming resident or responsible party and
executed by the Executive Director and/or the by the HSA.
9. Responsible for external marketing to referral sources including but not limited to hospitals,
physicians, future residents, family members and the community.
10. Must maintain accurate data input and lead management software (REPS) on a daily basis.
11. Must be able to participate in creating the strategic RAL marketing and sales plan
12. Must be able to implement the and mange the strategic marketing and sales plan