Position Summary
We are looking for a new team member who has had experience in the hardware retail industry or has knowledge with the products we sell and can best serve our customers who need our assistance.
Assistant Managers – Operations are responsible for leading and managing associates involved with activities in the front and back end of our stores which include check-out areas, returns, special services, computer systems and receiving. They are also responsible for managing the receiving, unloading, distribution and stocking of merchandise in the store.
Major Responsibilities
The major responsibilities for this position include:
- Responsible for ensuring the store is recovered and ready for business every day
- Develop the weekly work schedule
- Ensure that open/close procedures are followed
- Ensure that all daily inventory management tasks are completed:
- Stocked
- Zero outs
- Rain checks
- Special orders
- Resolve customer complaints in a timely and satisfactory manner
- Make sure that the sales floor is clear, organized and properly signed, and that the receiving floor is clear of pallets and trash
- Responsible for training all associates on store policies and procedures
- Delegate daily workload among associates
- Enforces safety policies and procedures; is a safety role model
Minimum Requirements
The minimum requirements for this position include:
- Education/Training: High School degree, some college preferred but not necessary. Posses a vast product knowledge of hardware related products along with a willingness to learn
- Experience: Minimum of 1-3 years retail management experience
- Skills/Knowledge: Strong leadership and analytical skills
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
- Strong problem-solving and organizational skills
- Ability to lead and develop others
- Ability to handle multiple projects and tasks with a high attention to detail
- Knowledge of retail computer systems, MS Word and Excel a plus.
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements
The minimum physical requirements for this position include:
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place