Employment Type : Full-Time
Assistant Manager – Job Requirements Job Type: Full-time Benefits: Schedule: Education: Experience: Company's website: Benefit Conditions: Work Remotely:
Job Description
Sally Beauty is the world’s largest wholesale and retail distributor of beauty supplies and we have over 3,300 stores carrying over 7,000 professional products for our customers.
We are currently hiring Assistant Store Managers to join our Sally Beauty Team. The Assistant Store Manager aids the Store Manager by providing leadership for all operations and support processes in the store in order to achieve store sales and profit objectives. The Assistant Store Manager will also assist with managing the store staff by scheduling, coaching, training, and giving employee feedback.
? Supervises employees including but not limited to: personnel action decisions in the absence of the store manager, assistance in the continuous training and development of staff, assistance with interviewing and hiring store staff, employee scheduling and work flow delegation, coaching and counseling through employee problems, delegating and distributing work to store staff as needed, monitoring and following-up on work and productivity of store staff, and ensuring positive employee relations and motivation of subordinates.
? Assists customers in the checkout process, reviews, and approves all exception transactions. Resolves customer problems and complaints as needed in accordance with company policy.
? Aids in product orders by analyzing store trends and anticipating customer demand. Ensures that proper ordering tasks and correction counts are completed. Ensures that salon orders are accurate and delivered in a timely manner. Maintains a well-stocked store at all times. Will review any overstock and defective merchandise with Store or District Manager.
? Protects store assets by ensuring all staff follows safety and security rules and procedures.
? Maintains a high standard of merchandising products and store signage, and understands proper visual display
techniques to create an inviting atmosphere for customers.
? Performs all store opening and closing procedures.
? Attends and coordinates trade shows and technical presentations as assigned. Attends periodic store operational
meetings called by management. Conducts periodic meetings in conjunction with the Store Manager to keep employee relations functioning at a high level and keeps employees informed of relevant information.
? High school diploma or equivalent. Associates Degree preferred.
? 3 years of retail sales/customer service experience.
? 2 years of experience as a team lead preferred.
? Licensed cosmetologist preferred.
? Ability to work nights, weekends, and holidays.
? Ability to reason
? Ability to multi task.
? Excellent customer service skills
? Ability to travel if needed.
? Ability to delegate.
? Strong organizational and planning skills.
? Strong written and verbal communication skills.
Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, nation origin, sex, sexual orientation, disability or other categories protected by law.