Assistant Director, Enrollment Services Details

Assistant Director, Enrollment Services

California State University Stanislaus - Turlock, CA

Employment Type : Full-Time

Job no: 498456
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, Student Services, At-Will, Full Time
Position SummaryFull-time position under the Management Personnel Plan (MPP) available on or after February 1, 2021 in Student Records.

Reporting to the Director of Enrollment Services, the Assistant Director of Enrollment Services is responsible for coordinating, monitoring and evaluating the work of the admissions staff, which is comprised of admission coordinators, administrative support staff, one analyst, student assistants and the Student Records staff as appropriate.

The Assistant Director is is charged with ensuring the quality and quantity of the work related to undergraduate and graduate admissions, new student orientation, Early Start, California Promise, early registration of math and English, and all other programs/responsibilities affiliated with initial enrollment to Stanislaus State.

Job Duties

Duties include but are not limited to:

• Coordinate department priorities and workload.
• Provide leadership for Admissions and Articulation analysts including oversight of technical changes and maintenance issues in cooperation with Financial Aid, Student Financials, the Office of Information Technology and the Chancellor’s Office CMS team.
• Serve as Cal State Apply representative for Stanislaus State University and serve on the CSU Admission Advisory Committee.
• Ensure that Cal State Apply procedural changes are made and staff are trained on changes, as well as continued development and use of new technology and functionality.
• Develop and implement communication plans for undergraduate admission dates and deadlines, Early Start Program and the California Promise Program.
• Adhere and implement policies and procedures as required by the Chancellor’s Office as it pertains to Admissions, Early Start, California Promise, Veteran’s Affairs, Articulation, and/or student academic records.
• Oversee and coordinate pre-registration of all incoming freshmen, ensure that math and English placement are accurate based on high school coursework. Work with Academic Success Center and the Faculty Fellows to ensure appropriate placement in classes as directed by department.
• Oversee and coordinate pre-registration of all continuing students in math stretch classes. Work with the Math Department Chairperson, the Academic Success Center, and the registration analyst to ensure appropriate placement and communication to students.
• Develop, analyze and deliver student admission data and report information to appropriate departments.
• Develop ad hoc queries requisite for validation of process changes, troubleshooting the PeopleSoft student system, and ensuing quality control.
• Oversee update of catalog information regarding University Admissions, both undergraduate and graduate sections of the catalog.
• Meet with and counsel students regarding admissions and/or academic record problems.
• Works and communicates with the university departments and programs about admissions changes, Early Start updates and California Promise updates.
• Work with the Director of Enrollment Services and the Director of Admissions and Financial Aid to ensure admission compliance with the Chancellor’s Office requirements, and ensure that information on the Web is accurate and up-to-date.
• Assist the Director of Enrollment Services with tasks as assigned.
• Works and communicates with the Director of Admissions and Financial Aid (or designee) to coordinate interrelated Outreach, Admission and Financial Aid tasks.
• Works with other campus departments (e.g. University Extended Education, Credentials Office) regarding changes to application, admission and reporting procedures and use of technology to streamline productivity.
• Serve as representative on the Commencement Committee.
• Serve as representative on the Academic Preparation Committee.
• Responsible for the oversight of the day-to-day operations of the Admissions unit within Enrollment Services, including appropriate oversight of the entire Enrollment Services Office as needed.
• Trains all admission, evaluator, and registration staff as appropriate regarding admissions, New Student Orientation, California Promise, and Early Start.
• Coordinates schedules and approves vacations for Admissions staff, and other Enrollment Services staff as needed.
• Monitor and evaluate the Admissions staff.
• Schedule and coordinate bi-monthly Team Meetings and serve as co-lead for Records/Registration and Evaluation Staff Meetings.
• Coordinate staff monthly attendance reports.
• Hire, supervise and dismiss student assistant positions within Enrollment Services.
• Other duties as assigned.

Minimum Qualifications

Education: Bachelor's degree from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field; Master's degree in a job-related field is preferred.

Experience: Minimum of 5 years of professional experience working in higher education relevant to student services.

Preferred Qualifications

• Experience using PeopleSoft, including query writing, and analyzing data.
• Experience with Cal State Apply or other single application software.
• Experience using an imaging system, including understanding of set up and maintenance.
• Experience in admission evaluations, transfer coursework evaluations, and a general understanding of student academic records.

Required Qualifications

• Demonstrates excellent oral and written communication skills.
• Demonstrates an understanding of recruitment practices and theories.
• Experience with marketing practices to prospective students at all levels.
• Ability to analyze and interpret complex data relevant to its effects from recruitment through admission.
• Ability to work an adjusted schedule (evenings and weekends) as required.
• Working knowledge of research and interviewing techniques.
• Working knowledge of the principles of individual and group dynamics.
• Working knowledge and ability to acquire rapid understanding of the CSU Stanislaus organization, procedures, and activities.
• Knowledge of CSU Admissions requirements and policies.
• Ability to present clear and concise information orally and in written reports.
• Ability to interpret and apply program rules and regulations.
• Ability to gather and analyze data, draw valid conclusions and make appropriate recommendations.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and other private and public agencies.
• Ability to respond to routine and non-routine inquiries and explain policies and procedures to others.
• Demonstrated ability to use judgment within the area of expertise to revise existing procedures and to recommend solutions to problems for which precedents may not exist.
• Ability to advise students individually and in groups from routine to complex matters.

Compensation & Benefits

Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Unit: MPP) Benefits Summary: CSU Employee Benefit Summary

How to Apply

To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

Application Deadline

OPEN UNTIL FILLED; SCREENING TO BEGIN JANUARY 11, 2021 (Applications received after the screening date will be considered at the discretion of the university.)

Criminal Background Clearance Notice

Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Additional Information

Campus & Area

California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

Advertised: December 21, 2020 (11:00 AM) Pacific Standard Time
Applications close: