Employment Type : Full-Time
Overview: Assistant Clinical Services Manager to provide evening-shift and weekend leadership coverage, 5-8 hour evening shifts or 4-10 hour evening shifts; responsible for 24/7 operations with 2 shifts per month weekend expectations. This position will also supervise all unlicensed staff for their assigned unit. The Assistant Clinical Services Manager (ACSM) is responsible for managing nursing personnel, administering patient services, serving as a nurse, acting as liaison between physicians and nurses, and serving on various committees. Provides guidance and direction to nurses and coworkers to ensure smooth processes, quality, and excellent customer service. The duties of the ACSM contribute to the effort to further the mission of UAMS: To improve the health and health care of Arkansans. Salary offered commensurate with experience KEY RESPONSIBILITIES
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have filed a request for medical or religious exemption by March 15, 2022 as a condition of employment. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance
UAMS offers amazing benefits and perks:
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties.
50% Job Duties (Performs Role of):
Staff Schedules: The ACSM will have access and a working knowledge of the scheduling system and will review schedules and provide operation oversight for staffing coverage routinely. Employee Performance Improvement/Disciplinary Actions: ACSMs are responsible for managing personnel/performance issues for those they supervise. Disciplinary actions should be initiated and carried out by the ACSM with active involvement of Human Resources and support and oversight of the CSM. Employee Development and Appraisals: ACSMs will be responsible to complete annual performance evaluations for their direct reports as identified by the CSM. These must be completed within 60 days of their due date. The ACSM encourages/supports professional development, clinical ladder advancement, specialty certification, professional organization membership and achievement of employee’s professional goals. Hiring Process: The CSM will be responsible for managing the hiring process. ACSM will be involved in interviewing and candidate selection of new employees. Clinical Practice and Policy Adherence: ACSMs will serve as a content expert for clinical practice and super-user for EHR , supply and equipment needs in their service. . ACSMs will hold staff accountable to polices outlined at the departmental and institutional levels as well as nursing practice mandated by the Arkansas State Board of Nursing. Regulatory Compliance: ACSMs will ensure their clinical environments meet regulatory standards by conducting environmental rounds to ensure compliance by organizational standards. In addition, regular observation of staff adherence to regulatory requirements is expected and achieved through audit processes. Audits and Observations: ACSMs will conduct quality/competency/performance audits as directed by CSM. Incident Report submissions should be reviewed and addressed by ACSM, CSM and APP-review to be delegated by CSM. Quality, Safety, Productivity and Efficiency: ACSMs will be accountable for quality, safety and productivity metrics for their specialty service. Value Analysis: ACSMs will actively participate in product review, approval and integration into clinical practice through participation in unit specific VAT Committee.
Other duties may be assigned to this position.Customer Service: Interacts with various departments as well as external vendors in a professional and collegial manner. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.Qualifications: Required Experience:
Preferred Experience:
Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).
This is a safety sensitive position and subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. .
UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).