Our Vision is to be the best choice for healthcare in our community
Job Summary: Manages all clerical duties relative to the peri-operative visit.
THIS IS A PRN AS NEEDED POSITION
WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?
We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.
- Gives you an employer that you will have pride in working for
- Provides excellent training programs and opportunities for growth
- Offers Medical Benefits including:
- Employer Contributions to HSA high deductible plan
- Discounts at our medical facilities
- Cigna Open Access OAPIN & OAP plans
- Supports Incentive based Wellness Programs
- Offers company sponsored Life Insurance with buy-up provisions
- Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
- Supports Paid Time Off and Holidays
- Gives generous 401K plan with annual 3% Employer contribution after one year of employment
- Values and appreciates its employees
- Boasts a reputation for superior health care and quality service
Essential Functions of the Position:
- Prepares charts prior to visit.
- Chooses appropriate blank medical record packet, specific to the surgery/procedure to be performed.
- Ensures every record contains:
- Booking Sheet, if applicable
- Anesthesia paperwork, if applicable
- Lab results, if indicated on Physician Orders
- Encounter forms
- History and Physicals
- Physician Orders
- Discharge paperwork
- Registration paperwork
- Co-payment sheets with amount filled out
- Consent forms
- Extra chart labels
- Stickers each page of medical record with patient ID label neatly and appropriately.
- Files paperwork into correct, divided sections of binder several days in advance of procedure.
- Ensures nursing staff have all charts ready and available for preoperative contact the morning prior to scheduled procedure/surgery.
- Enters patient information into Amkai system in timely fashion.
- Prints schedule from Intergy and enters information as provided on booking sheet.
- Schedules procedure/surgery in appropriate timeslot as required per physician block, procedure type, etc.
- Removes no shows and cancelled appointments by end of each business day.
- Enters case history after completion of procedure.
- Monitors Intergy schedule daily for add-ons and cancellations, making new charts accordingly.
- Verifies authorizations for upcoming procedures have been obtained by physician offices.
- Communicates effectively with physician office scheduling staff for any outstanding paperwork / requirements.
- Flags chart for Check In staff of any outstanding requirements the afternoon prior to scheduled procedure.
- Creates appointments in Intergy for any liver biopsy or bronchoscopy cases, as informed by physician office (ZH only).
- Reviews encounter forms for completeness and accuracy. Submits to FMC CBO daily. Resolves inquiries from billing departments in timely fashion.
- Breaks charts down from binders and sequences in proper order in preparation for scanning.
- Maintains the Front Office area.
- Answers telephone courteously and in a quiet, pleasant voice
- Accepts and relays messages in an effective manner (telephone and fax)
- Maintains order and cleanliness of front office and work area
- Orders toner for printer or copier, as needed. Enters work orders for printer/copier repairs.
- Responds to inquires from patients and family members in waiting room, notifies family members of discharge status as requested by nursing staff
Additional Responsibilities:
- Performs other incidental and related duties as required and assigned, including assisting with Check In/Admitting Coordinator duties as needed.
- Maintains all required regulatory training and participates in mandatory drills
- Annual Risk Management Education
- Annual OSHA training
- Quarterly fire drills
- Competencies
Physical and Mental Demands:
- Normal physical ability; able to sit for long periods
- Normal concentration and normal complexity of decision making
- High level verbal and written communication skills
- Above average ability to manage multiple tasks simultaneously
Occupational Exposure:
- Low risk exposure to bloodborne pathogens and chemical hazards.
Job Qualifications:
- High school graduate or GED equivalent
- Strong customer service orientation
- Basic computer proficiency
- Excellent telephone etiquette
- Must be able to work Monday-Friday 5:00AM-1:30PM
- Previous Medical Office experience preferred
We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status
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