Area Production Manager Details

Area Production Manager

New American Funding - Tustin, CA

Employment Type : Full-Time

Overview: Oversees all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors and employees.Responsibilities:

• Review pipelines for timeliness, lock expiration, COE, loan contingency, etc.
• Works with processors to manage the pipeline to ensure we meet the COE date.
• Reviews/validates 14 day close submissions prior to submission to the underwriter for completeness.
• Supports Sales Team by reviewing scenarios and assisting with structuring loan files reviewing income etc.
• Supports Loan Consultants and production team, resolves or escalates file level issues if needed.
• Reviews rush request and escalates to Nation Production Manager or National Processing Manager if necessary
• Communicate training needs as needed to the management team.
• Escalates to corporate managers if any operation staff issues are noticed.
• Review and track monthly funding projection for the branch.
• Review Encompass report for file start date for new files not elevated to PA.
• Review loans that are in processing that are still floating work with the LO/SM/BM to get loans reviewed for locks.
• Coordinates rushes for doc drawing and funding with corporate management
• Review files that are suspended by underwriting.
• Meet with LO to review pipeline as needed.
• Ensure compliance posters are up to date for the branch office.
• Conduct monthly meeting with Loan Consultants/Branch Manager to review policy changes/updates.
• Assist new LO’s with Encompass questions and DU/LP finding.
• Request lock extension via the lock desk for locks that are expiring.
• Assist with office equipment to ensure all is running well or call for service.
• Provides input to the development of product strategy and research and development of new and emerging products.
• Establishes production and quality control standards.
• Ensures all established costs, quality, and delivery commitments are met.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
• Other duties may be assigned.

Qualifications:

Desired Education/Experience:

• High School Diploma or equivalent, with college degree preferred
• Three to five years’ experience in this field of work is preferred
• Ability to listen and effectively make sound judgments
• Organizational skills to effectively maintain and prioritize projects accordingly
• Must be able to maintain confidentiality as required by the Privacy Act protecting consumers
• Excellent communication (written and verbal) and interpersonal skills

Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization. Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction. [EOE/M/F/D/V. Drug-free workplace.]
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