Employment Type : Full-Time
Ambulatory Clinical Workflow Analyst - Ambulatory Experience Required
Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at William P. Clements and Zale Lipshy University Hospitals. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
***Ambulatory Clinical experience is critical to understanding this role ***
***This is a level one position***
Experience and Education
Bachelor's degree in business administration, nursing, or other related field preferred and two (2) years clinical experience (registered nurse (RN), physician assistant or like within ambulatory clinical professional position) is required. Knowledge of Lean Six Sigma principals. Experience with electronic medical record (preferably EPIC) in ambulatory environment. Prior ambulatory care or clinical education experience preferred.
Job Duties
This position will perform duties at the analyst level, trainer level or a combination of both. May perform some or all the following.
Clinical Workflow
Provide detail workflow analysis of current state practice clinical and business operations.
Lead the practice through workflow redesign by identifying the gap between current and best practice workflows.
Identify, manage, communicate and mitigate risks/issues with the project manager throughout the project life cycle
Collect and interpret specifications required to develop new and revise existing processes. Gather and validate practice specific data and test system functions/processes.
Assist managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
Manage the design, education, training and support of various clinic workflow needs. Review, develop, recommend, and implement activities related to assigned activity, program, or function.
Work with clinical IT team to define application requirements by understanding customer workflow and patient care processes. Maintain a high level of interaction with clinical IT team and business customers (Physicians, Nurses and others).
Facilitate communication between project team members, including key stakeholders (physicians and nurses).
Clarify and advise clinical team of clinical requirements, understand project scope, deliverables, work-plan, issues and risks including the need to keep the build project on-time, and with a high degree of quality.
Support clinical workflow processes. Provide support for EPIC and the different modules that are integrated.
Identify successful build design strategies for changing environments. Develop procedures, guidelines and documentation on new functionality with tool.
Perform other duties as assigned
Training
Develop and implement the training program for Ambulatory EpicCare functionality for clinical staff.
Develop and maintain a training schedule for new hires and refresher training for existing staff.
Develop and maintain training material.
Coordinate post-live training for updates, new hires, roll-outs, and optimizations.
Stay abreast of changes/updates for assigned Ambulatory Epic applications.
Perform other duties as assigned.
Knowledge, Skills & Abilities
Work requires good written and verbal communication skills.
Work requires good organizational skills.
Work requires ability to prioritize and meet deadlines.
Work requires familiarity with use of personal computers.
Work requires telephone and personal contact with all levels of faculty and staff within UT Southwestern to assist in project coordination.
Work requires telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.
Work requires minimal physical exertion but may require sitting and standing for long periods of time.
Work requires ability to read, write, and analyze data.
Work requires ability to develop plans, procedures, and coordinate persons and other resources to accomplish goals.
Work requires ability to perform under broad direction and desired results are indicated in broad terms or objectives.
Work requires determination of methods and approaches to work problems.
Working Conditions
Work is performed primarily in office environment or in the work locations of programming staff, administrative users, or end users.
Security - This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary - Salary Negotiable
Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.
To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/
For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/about-virus-and-testing/cms-vaccine-requirements.html
For general COVID-19 information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.