This position will represent Japan Airlines (JAL) in its airport operation at O’Hare Int’l Airport by supervising and working with entrusted companies to ensure that we deliver the high quality services to our passengers, and meet all JAL and government regulations, policies and procedures to maintain the safety in our airport and flight operations.
Responsibilities will include but not limited to:
- Various passenger service/traffic related matters including but not limited to check in, reservations, ticketing, baggage handling, lost and found, arrival and boarding formalities, departure control, VIP assistance, catering of in-flight meal, crew handling, jet bridge operation, and station coordination.
- Irregular handling that may arise.
- Administer In-flight Service items and matters.
- Provide report and documents
- Other duties as assigned.
Minimum Requirements:
- Prior experience in airline or travel industries preferred
- Reservation (Amadeus) experience preferred
- Able to work a flexible schedule including weekends and holidays
- Bilingual in English and Japanese preferred
- Ability to lift up to 50 lbs
- Able to travel to domestic and international destinations
- Valid U.S. driver’s license
- Must obtain and maintain a DOA/Access Control and US security badge
- Must be authorized to work in the U.S. (no visa support available)
- Excellent communication skills
- Ability to work under pressure, handling multiple tasks while paying attention to customer service
- Proficiency MS office products such as Outlook, Word, Excel, & PowerPoint
We offer:
- An opportunity to be part of the exciting global airline industry
- A chance to develop professional skills with career growth opportunities
Job Types: Full-time, Contract
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
COVID-19 considerations:
All staffs wear mask(company provide)
Experience:
- Airline or travel industries: 1 year (Preferred)
Full Time Opportunity:
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- https://www.jal.co.jp/ar/en/?city=ORD
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place