Airline Account Manager in Houston Airport Details

Airline Account Manager in Houston Airport

Hallmark Aviation Services - Houston, TX

Employment Type : Full-Time

Hallmark Aviation is seeking a professional Account Manager for a prestigious International Airline at the Houston Airport!

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

REQUIREMENTS AND SKILLS NEEDED:
? Proven LEADERSHIP abilities and ORGANIZATIONAL skills
? Excellent interpersonal, coaching and counseling skills
? Understand that staff development is a leader’s responsibility
? Self-driven focus on Customer and Client satisfaction
? Ability to excel under pressure of meeting extreme deadlines
? Able to communicate effectively, both verbally and in writingAccount
? Experienced in planning a roster and monitoring work schedules
? Able to solve daily problems and make quick decisions within the operation
? 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
? Flexible and able to promote positive attitudes from subordinates
? Computer Software (Word & Excel), typing, and ticketing experience
? Able to work varied hours

SPECIFIC DUTIES INCLUDE:
? Provide hands-on supervision of the staff and delegate workload
? Provide direct customer relations support
? Ensure that account operates according to schedule and service level agreements
? Recruit, interview, and hire staff
? Oversee the long-term analysis of manpower needs, groom potential leaders
? Ensure cross training as well as provide new and refresher training for staff members
? Manage attendance records and ensure appropriate shift coverage
? Handle discipline and motivation issues
? Process promotion, demotion and termination paperwork
? Enforce safety, security, and grooming standards
? Administer performance reward programs
? Control the budget for labor costs and allocation

Essential Requirements:

PREVIOUS AIRLINE EXPERIENCE
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient, other languages may be required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures

Valid US work authorization
Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire

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