Eaton’s Engineering Service & Systems Division is seeking an Aftermarket Sales Analyst to join our team. This position is based at our Galesburg, MI location.
The Aftermarket Sales Support Analyst is responsible for ensuring accurate and timely sales reporting in PowerBI, aftermarket ERP set-up including item master, PDH, product descriptions, and SPCN process, and supports provides leadership/support for the online presence initiatives for the aftermarket business. This role will support both Eaton and ECJV products in the execution of their duties.
The Sales Support Analyst also may lead, participate, or support other projects and activities as needed.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
In this function you will:
- Provides accurate and timely sales reporting to the Aftermarket (sales reports, specific analytics, program tracking/reports, product related requests, and customer feedback).
- Manage the Aftermarket Oracle ERP new item set-up Process including product attributes, categories, e-commerce set-ups, product set-ups and product changes (obsolescence/replacements).
- Manage and participate in cross-functional teams with Warranty, Engineering, Tech Service, Field Sales, Product Management, Finance, Materials, Supply Chain, ECJV, and Operations in Product Change Committee meetings for legacy and ECJV Products to support the Service Strategy Requirements, CR/CO, SPCN, and E&O Processes.
- Assure reliability, accuracy, and relevancy of data in Power BI, C360, and ERP (Oracle).
- Monitor, measure and communicate sales analytics to the organization in multiple formats (excel charts, power BI, and power point presentations.
- Communicate with external and internal customers on a regular basis on sales reporting
- Communicate with external and internal customers on a regular basis on sales reporting, Service Parts Change Notices (SPCN’s), Program performance, and Program Requirements.
- Review processes and develop improved and automated solutions to ensure timely execution and improved efficiency.
- Manage BOM (Bill of Materials) changes with plants and product management.
- Monitor, measure and communicate sales analytics to the organization in multiple formats (excel charts, power BI, and power point presentations.
- Manage S9 Database for Inforanger Electronic Parts Catalog.
- Manage Aftermarket specific part numbers in product offering (restricted to service only).
- Control and maintain L-Letter documents, releases, revisions and obsolescence.
- Support EOC New Customer Set-Ups and PSM Set-Up Processes.
- Coordinate product changes/additions with Product Management personnel.
- Coordinate with Design Services and Specifications on the creation of New Items.
- Manage data and support of 4 Truck Product Lines and 4 Auto Product Lines – roughly 20,000 part numbers
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.
QualificationsRequired (Basic) Qualifications:
- Bachelor’s Degree from an accredited institution
- Minimum 2 years’ experience in customer or product support role or function.
- Legally authorized to work in the US without company sponsorship.
- No relocation is offered for this position. Only candidates located within 50 miles of Galesburg, MI will be considered for this position.
Preferred Qualifications:
- Experience with Oracle 11i, or equivalent ERP System
- Eaton Fuller Heavy Vehicle Products, Performance Auto Product Experience, and Mobile Power Product experience a plus.
- Experience with Power BI Analytic software
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Sales
Region: North America – US/Puerto Rico
Organization: VEH Vehicle Group
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No