Employment Type : Full-Time
Manager – Financial Services Technology and Operations What you’ll do Our practitioners have the opportunity to engage a diverse and challenging portfolio of projects which include the design and implementation of business strategies and product offerings, operating models or structural change management, technology and process transformations, or risk management services. The industry knowledge and experience which candidates bring will be critical to the success of our clients. As a Manager, you will have opportunities to: Lead project teams and staff in the development of client deliverables or for internal business needs Serve as primary client contact or workstream lead on complex projects, liaise with client counterparts, and actively participate in discussions on project management and work delivery needs Lead the development of quality work products with throughout development lifecycle from initial conception to implementation Serve as subject matter advisor on client projects, including providing recommendations to improve or transform processes to gain efficiencies and scale or reduce risk for our clients Engage with industry participants on market trends, competitive activities, and topic-specific discussions impacting the industry, potentially including with clients, industry consortiums, or trade groups or committees Lead internal business development initiatives and sales opportunities, including the creation of external-facing industry perspectives, lead generation materials, or sales proposals Identify, evaluate, and prioritize business, operational, regulatory, and technology risks as well as risk mitigation strategies for our clients Jointly own the management of resources and project economics to meet business objectives with prescribed timeframes and within budgets Support the recruitment, management, and retention of our talent pipeline, including serving as a professional development coach and performance manager to junior staff Understand the impact of key technology trends and workforce changes impacting our clients through engagement with innovative and emergent technologies, including cloud computing, big data and analytics, process automation, artificial intelligence / machine learning, and other digital strategies Qualifications Candidates will have exceptional records of professional achievement, experience working in a relevant financial services industry sector, and a demonstrated capacity and enthusiasm for self-paced development. Candidates will be expected to motivate others, build constructive relationships with clients and colleagues, and work both independently and as part of a team. Successful candidates will demonstrate an aptitude for complex problem-solving and analytical skills and the ability to communicate complex ideas clearly and persuasively across a variety of strategic, operational, technological, and risk management matters. Preferred qualifications Candidates possessing one or more of the following qualifications is preferred: A minimum of seven (7) years working in the financial services or consulting industry related to one or more of the following Financial Services industries: consumer or corporate banking, investment banking or capital markets, investment management, wealth management, trust company, insurance provider, or related service provider Strong working knowledge of a range of financial services- and / or securities-related business models, products, and services particular to the applicable industry Experience leading business transformation or change management initiatives as a result of strategic, regulatory, risk-related, technological, or operational evolutions Direct working experience related to business strategy, product management, regulatory compliance, risk management, controls oversight, technology, or operations related to any of the above industries Direct working experience at a financial services regulator (e.g., SEC, FINRA, MSRB, FRB, Office of Comptroller) or industry utility (e.g., NSCC, Options Clearing Corporation) Direct working experience using, implementing, or supporting systems related to any of the following topics: trading, operations, core banking platforms, recordkeeping, compliance monitoring, regulatory reporting, risk or case management, or data management Direct working experience related to any of the following topics: process design, mapping, or development; workflow development; user acceptance testing; data mapping, management, migration, or visualization / analytics; system configuration and testing; status monitoring and issue resolution Experience leading the translation of risk requirements to user stories to drive new product and system launches The core value of our advisory practice is founded on the strength, integrity, and capability of our professionals. Candidates joining our firm should possess intellectual curiosity, creativity, and critical thinking in addition to the qualifications below: Direct experience in people management, preferably leading cross-function project teams Strong oral and written communication skills, including the ability to support or lead business proposal development and sales presentations Strong relationship management skills, particularly the ability to build constructive and product working relationships with clients and among Deloitte practitioners Strong project / program management skills, particularly possessing a strong work ethic, a commitment to excellence in work product delivery, and the ability to independently manage multiple priorities Experience managing recurring fiscal year sales and revenue management targets Advanced aptitude with Microsoft Office products, particularly Microsoft PowerPoint, Excel, and Visio Ability to travel between 50-75%. While 50%-75% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future About Deloitte Risk and Financial Advisory Deloitte Risk and Financial Advisory provides industry-leading expertise, professional advisory services, and technology solutions to a range of clients. Our cross-functional Financial Services industry group comprises more than 2,500 partners, managers, and staff and provides a broad spectrum of services to address the operational, technological, regulatory, and risk management challenges faced by financial services clients across sectors, including banking, capital markets, retail wealth management, investment management, and insurance. The unique strength of Deloitte lies in our ability to address industry issues by aligning the breadth of our capabilities to offer comprehensive solutions to our clients. We are a recognized leader in helping our clients solve complex business problems and in providing professional services to the financial services industry. Deloitte’s Banking and Capital Markets Advisory Practice Our Banking and Capital Markets Advisory Practice works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. We provide a wide spectrum of advisory and consulting services to our clients, who include the world’s leading banks and depositories, institutional broker-dealers, securities exchanges and industry utilities, clearing houses, custodians, and companies in commodities-driven businesses. Deloitte’s Wealth Management Advisory Practice Our Wealth Management Advisory Practice combines a cross-functional group of practitioners to provide a suite of operational, technology, and regulatory offerings and expertise to serve the spectrum of wealth management clients, including retail broker-dealers, retail and private banks, investment advisers, trust and insurance companies, and financial intermediary service providers, in the design, configuration, and implementation of their business models, risk management and compliance programs, and technology platforms. Our wealth management clients provide direct-to-consumer investment advice and management, financial planning, asset protection, risk transfer services, customized securities-backed credit and lending, and tax services to individuals and families (e.g., retail investors, qualified plan participants, high-net worth clients). Deloitte’s Investment Management Advisory Practice Our Investment Management Advisory Practice is a global leader in providing professional services to the asset and investment management industries. We provide a wide spectrum of advisory and consulting services to our clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customer base. Our clients include the world’s leading independent asset managers, diversified financial institutions, mutual funds, private fund advisers (hedge funds and private equity funds), fund administrators, transfer agents, pension funds, and fund of funds. Deloitte’s Insurance Advisory Practice Our Insurance Advisory Practice assists companies with managing complex risks, including regulatory, operational, and technology issues. Our practitioners assist clients in the design, implementation, and assessment of business operating models with particular focus on enhancing the overall efficiency, effectiveness, and impact of clients’ strategy and operations by leveraging technology and analytics. How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you perform your research: know the organization and the business area you are applying to be a part of in the future. Check out recruiting tips from Deloitte professionals.
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