Admissions Coordinator/Concierge Details

Admissions Coordinator/Concierge

Long Term Skilled Nursing Facility - Buffalo, NY

Employment Type : Full-Time

Premier Long Term Skilled Nursing Facility located in Erie County, is seeking an Admissions Intake Coordinator/ Conceriege. The admission intake coordinator will be is responsible for the admission process for new patients by ensuring availability of reimbursement for services, identifying the clinical team to deliver care, and scheduling all patient visits within prescribed discipline and visit frequency requirements. The admissions intake coordinator will ensure communication needs of residents, patients and family members are met. He /She will provide care that reflects initiative and responsibility indicative of professional expectations. A sincere respect for the elderly members of society is a must as the position requires in depth communication with residents

Duties and responsibilities may include but are not limited to:

• Assist in interviewing residents/guardians and obtaining required information and signatures.
• Assist in the orientation program for residents/personnel in accordance with our established policies and procedures.
• Receives referrals from physicians and facilities and initiates the intake process.
• Admit and prepare identification records for residents in accordance with established policies and procedures.
• Admit, transfer, and discharge residents in accordance with established policies and procedures.
• Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
• Obtain the resident/guardian’s signature on all required permits, releases, authorizations, etc.
• Maintain a current listing of all residents, their level of care, and assigned room numbers. Provide copies of such listing to nursing service, administrative personnel, government agencies and personnel, etc., as necessary.
• Keep abreast of current federal and state regulations, pertaining to Medicare, Medicaid and Long-Term Care, and make recommendations on changes in policies and procedures to the Administrator.
• Assist in developing and implementing policies for identification of financial resources of the resident.
• Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
• Perform administrative requirements, such as completing forms, reports, etc., and submitting such to Administrator as required.
• Schedules all visits to ensure that regulatory deadlines are met and staffing resources are optimized.

Qualifications:

• Minimum Associates Degree preferred
• Minimum 2-5 years’ experience as a successful Admissions Coordinator in a short term rehabilitation/long term care facility preferred
• Healthcare, sales, marketing experience preferred
• Knowledge of Microsoft Office, typing, medical terminology knowledge and data entry required
• Excellent interpersonal skills; possess the ability to deal tactfully with residents, family members, visitors.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or carry up to 25 pounds and be able to push/pull 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. There may be repetitive motions of the wrists and hands, extended periods of stationary activity and other conditions common to a clerical position.

EOE-Statement:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.