ResponsibilitiesProvide administrative and patient care support to assigned clinic in the Department of Medicine. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
QualificationsRequired: • Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire.- Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at UCLA Health.
- Skill in using a PC with associated programs including Word, Excel, and Email.
- Skill in demonstrating work experience with a database computer program.
- Knowledge of major medical insurance plans and types of coverage provided.
Preferred:- Working knowledge of Epic to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
- Knowledge of medical terminology.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.