Activities Desk Clerk Details

Activities Desk Clerk

Xanterra Travel Collection - Grand Canyon, AZ

Employment Type : Full-Time

Overview (Text Only): $13.25/hour Join our team at Grand Canyon National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Grand Canyon National Park, you will get all three! No matter what your jobs is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, The Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top notch hospitality. JOB SUMMARY: Our Activities Desk Clerks sell Grand Canyon National Park Lodges in-park activities, and check-in guests with reservations for activities. As our employee, you receive extremely affordable employee housing, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Grand Canyon National Park, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth! Responsibilities:

• Sell in-park activities such as bus tours and mule rides.
• Check in guests for in-park activities including Phantom Ranch guests, mule riders and pre-paid bus tours.
• Provide accurate information to guests regarding company offered activities and services as well as general park information.
• Handle all transactions with expediency and accuracy using the activities desk software.
• Handle guest complaints with discretion, professionalism and courtesy.
• Do shift deposit ensuring accounts are balanced.
• Complete opening and closing side duties for each desk assignment.
• Work with the related areas, and businesses, on passenger counts for the various tours.
• Other duties as assigned.

Qualifications:

• One year of hotel front desk or high public contact experience.
• Good verbal communication skills with ability to interact with a very broad cross-section of guests.
• Proficiency in Windows based software products is required.
• One year of front desk computer software experience.
• One year of previous cash and credit card handling experience.
• Good attention to detail.
• Physical ability to experience and participate in activities sold by the company and their business partners.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.